Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that’s making a bigger impact on the world? At OneDigital, we are on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other’s truest selves.
We understand that pursuing a new job is a big deal. Maybe you’re afraid you won’t fit in. Well, here’s the good news. For us, the days of “fit in to get in” are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.
Our Newest Opportunity:
As a Client Success Associate (CSA) at OneDigital, you will be expected to configure and oversee a cloud-based benefits administration tool. You will be required to develop relationships, influence strategic direction and maximize client value.
Duties:
• Maintain documentation on workflows, procedures, and protocols
• Retrieve web-based data
• Prepare data for loading by entering submitted data into standardized format
• Configure open enrollment lifecycle to ensure it meets the customer’s workflow needs
• User interface testing and data validation
• Serve as the BenAdmin platform single point of contact for customers post-implementation including expansion and issue escalation
• Build relationships with stakeholders to facilitate successful solutions
• Ensure the protection and security of a consumer’s personal, confidential and identifiable information in a professional and responsible manner, according to the standards and requirements of the Health Insurance Portability and Accountability Act (HIPAA)
• Navigate platform resources, helping customers maximize the use of platform
• Meet or exceed department goals as defined
• Complete other duties and projects as assigned
Required Skills:
• Driven, self-motivated, and disciplined with a positive attitude
• Flexible approach, able to operate effectively with uncertainty and change
• Excellent communication and interpersonal skills
• Ability to manage multiple assignments at one time
• A high level of accuracy and attention to detail is required
• Strong analytical and problem solving skills
Required Experience:
• Current life and health insurance license, preferred
• 2 years’ work experience in a broker agency, benefit administration firm, carrier or TPA, preferred
The typical base pay range for this role nationwide is $55,000 to $60,000 per year.
Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.
To learn more, visit: www.onedigital.com/careers
Thank you for your interest in joining the OneDigital team!
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