Nurse Practitioner Supervisor (Remote)

About Brave Health

At Brave Health, we are driven by a deep commitment to transform lives by expanding access to compassionate, high-quality mental health care. By harnessing the power of technology, we break down barriers and bring mental health treatment directly to those who need it most—wherever they are. As a community health-centered organization, we are dedicated to ensuring that no one is left behind. Nearly 1 in 4 people in the U.S. receive healthcare through Medicaid, yet two-thirds of providers don’t accept it. Brave Health is stepping up to close this gap by making mental health care accessible, affordable, and life-changing for all.

Job Overview

We are presently in search of a full-time Nurse Practitioner (NP) Supervisor to become a part of our team. This position will oversee a team of nurse practitioners, ensuring clinical excellence and providing leadership, guidance, and support. The NP Supervisor will balance clinical duties with supervisory responsibilities, ensuring optimal productivity and provider development while maintaining their own clinical caseload. This role combines clinical expertise with leadership skills to enhance service quality and provider performance (50% clinical, 50% administrative).

This position is entirely remote and open to candidates from any state Brave Health is currently operating in. The full-time work hours are scheduled from Monday to Friday, 9 am to 6 pm EST, with a one-hour lunch break.

Responsibilities:

Clinical Leadership

• Supervise and support a team of nurse practitioners in their clinical and administrative responsibilities.
• Provide direct clinical care, maintaining a patient caseload alongside administrative duties.
• Lead team meetings to ensure collaboration, alignment, and sharing of best practices.
• Ensure all team members are adhering to Brave Health’s clinical protocols and policies.
• Serve as the escalation point for clinical issues, patient concerns, and medical supervision pages.
• Monitor and ensure compliance with quality and performance metrics, including productivity, appointment outcomes, and training compliance.

Performance Management & Quality Assurance

• Track and manage the productivity, completion rates, and performance of NP team members using scorecards and performance metrics.
• Address performance issues with team members through coaching, feedback, and coaching plans.
• Collaborate with Quality Managers and other stakeholders to improve patient care outcomes and enhance service delivery.
• Monitor NP inboxes to ensure timely responses to medical pages, refill requests, and patient concerns.
• Ensure all session outcomes and appointment documentation are completed daily.
• Oversee the completion of mandatory training (e.g., Relias) and ensure adherence to continuing education requirements.

Administrative Duties

• Manage billing holds and work with relevant departments to resolve issues.
• Monitor PTO to ensure sufficient provider coverage.
• Assist with the resolution of provider change requests and oversee transition for departing providers.
• Participate in strategic planning and department-wide initiatives in collaboration with other leaders.

Requirements & Qualifications:

• Current and valid nurse practitioner license (PMHNP), with significant experience in psychiatry or mental health services (adolescent experience highly preferred)
• Currently holds a Psychiatric Mental Health certification (PMHNP)
• Minimum of 3 years of clinical experience as a PMHNP, with priority given to candidates with prior supervisory or leadership experience.
• Strong knowledge of DSM-5 criteria, diagnostic techniques, and mental health treatment.
• Proven ability to lead and develop teams, manage performance, and support clinical staff.
• Excellent communication skills and ability to collaborate across departments.
• Comfortable with technology and telehealth platforms, with experience using EHR systems.
• Ability to thrive in a fast-paced, dynamic environment, with a strong capacity for adaptability and working in areas of ambiguity.
• Self-motivated and proactive, with a track record of taking initiative and driving projects to completion.
• Strong organizational skills, capable of managing multiple priorities and balancing clinical duties with administrative responsibilities.

Brave Health is very proud of the diverse team we have that cares for our diverse population of patients. We are an equal opportunity employer and encourage all applicants from every background and life experience without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.