Sr.Mgr,Exam Content Development

Overview:
The Institute of Internal Auditors (IIA) is seeking a highly motivated and detail-oriented Certified Internal Auditor (CIA) to join our team as a Senior Manager, Exam Content Development. In this newly created role, you will draw upon your internal audit experience and knowledge of the Global Internal Audit Standards to shape the development of internal audit certification exam content. You will collaborate with external subject matter experts and internal teams to develop exams that support the global internal audit profession, ensuring they meet the highest standards of accuracy, reliability, and relevance.

This position does not have direct reports but requires strong cross-functional collaboration and project management skills as well as excellent writing skills.   

If you are passionate about advancing the internal audit profession and have a keen eye for detail, we encourage you to apply for this exciting new opportunity.

Key Responsibilities:

1. Exam Content Development
    Ensure that all exam questions are thoroughly reviewed for accuracy, and that revisions are completed in a timely manner. You will work closely with editors and other subject matter experts to ensure that exam questions are clear, accurate, relevant, and reflect current practices and knowledge. This includes curating a robust library of references to support the development of certification exam questions, ensuring that all references used to support exam content are current, reliable, and relevant to the internal audit profession.  
2. Innovation and New Product Development

Drive the development of innovative certification products that meet the evolving needs of the internal audit profession. You will explore new methodologies and technologies, including the ethical and appropriate use of generative AI, to enhance exam content and streamline development processes. As part of this responsibility, you will assess the potential of emerging technologies to support the accuracy and fairness of exam items while adhering to best practices and ethical standards. This involves staying updated on industry trends and fostering a culture of innovation to ensure that The IIA remains at the forefront of certification development.

3. Project Management 
    Lead the creation and management of detailed project timelines for the development of new products or update of existing products. This includes setting clear milestones, deadlines, and deliverables to ensure all aspects of the project are completed on time. You will be responsible for maintaining regular communication with key stakeholders—including internal teams, external subject matter experts, and senior leadership—to provide updates, gather feedback, and address any issues. Proactively identify potential risks or roadblocks, and implement strategies to mitigate them early in the process. Strong collaboration and resource management will be critical to ensure that all parties stay aligned and the project progresses smoothly from concept to completion.
4. Exam Development Policies
    Develop and maintain comprehensive policies to guide exam development and scoring. This includes working with legal and compliance teams to ensure all policies are in alignment with industry standards and best practices. Document processes to streamline future exam development and ensure consistency.
5. Collaboration on Exam Security

Work closely with the Exam Security Manager to develop, maintain, and enhance security protocols that safeguard the integrity of the certification exams. You will collaborate to implement best practices for minimizing security risks during both exam content development and delivery. This includes identifying potential vulnerabilities, applying secure content management processes, and ensuring that all exam materials are handled in a confidential and controlled manner. You will also support ongoing security audits and reviews, addressing any security-related concerns.

6. Budget Management
    In this role, you will work closely with the Director of Exam Development to contribute to the budget management of certification exam development projects. This includes assisting in tracking expenses, monitoring financial needs, and ensuring that project budgets are adhered to. You will support the director in forecasting future costs and collaborating with finance teams to review and adjust budget allocations as necessary. While not solely responsible for the budget, you will help identify potential cost-saving opportunities while maintaining the quality and integrity of exam content.

Experience & Qualifications:

• Certified Internal Auditor (CIA) designation is required.
• At least five years of internal audit experience, with an in-depth understanding of Global Internal Audit Standards and practices.
• Certification in Risk Management Assurance (CRMA) is highly desirable.
• Strong project management skills with experience managing complex projects involving multiple stakeholders.
• Experience with budget management, including tracking expenses, contributing to financial forecasting, and assisting in resource allocation to ensure projects are completed within budgetary constraints. Ability to identify cost-saving opportunities while maintaining quality standards.
• Multilingual skills and experience working in multicultural environments are a plus.
• Strong attention to detail, with excellent writing and editing skills to ensure the clarity and accuracy of exam content.
• Proven ability to analyze data, draw actionable conclusions, and implement improvements based on findings.
• Ability to manage relationships with external contributors and vendors, ensuring collaboration and adherence to project timelines.
• Proficiency in Microsoft Office and relevant exam development software.

Work Environment and Opportunities:

• Remote Hybrid
   This position offers a remote hybrid work opportunity. The individual in this role is expected to be in the Lake Mary office at least two days per week to collaborate with team members and attend in-person meetings. For the remaining three days, the employee may work from home, allowing for greater flexibility in balancing professional and personal commitments. This hybrid model supports a combination of in-office engagement and remote productivity, ensuring both collaboration and work-life balance.

• Travel Requirements
   Travel requirements for this position are minimal, with expectations of approximately one to two trips per year. These travel occasions may involve attending industry conferences, participating in professional development events, or engaging with external stakeholders and subject matter experts. While travel is not a significant component of the role, candidates should be prepared for occasional trips that support the overall goals of the certification programs and foster professional relationships within the internal audit community.
   
• Professional Development 
   Professional development opportunities are readily available in this role, enabling the individual to maintain Continuing Professional Education (CPE) credits for their professional certifications. The IIA supports ongoing learning through access to workshops, seminars, and conferences that focus on the latest developments in the internal audit profession. By participating in these opportunities, employees can enhance their skills, stay updated on industry trends, and foster professional growth, ensuring they remain at the forefront of the evolving landscape of internal auditing.
   
• Equal Opportunity Employer
   The Institute of Internal Auditors (IIA) is committed to fostering a diverse and inclusive workplace and is proud to be an Equal Opportunity Employer. We value the unique perspectives and experiences that each individual brings to our organization and believe that diversity enhances our ability to serve the internal audit profession effectively. The IIA does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other characteristic protected by applicable law. We strive to create a work environment that is welcoming, supportive, and conducive to the success of all employees, ensuring that everyone has the opportunity to thrive and contribute to our mission.

• Great Place to Work Certified
   The Institute of Internal Auditors (IIA) is proud to be recognized as a "Great Place to Work" Certified organization. This esteemed certification reflects our commitment to creating a positive and supportive work environment where employees feel valued, engaged, and inspired. The IIA fosters a culture of collaboration, innovation, and respect, ensuring that every team member has the opportunity to contribute to our mission and achieve their professional goals. Our dedication to employee satisfaction and well-being is evident in our comprehensive benefits, professional development opportunities, and emphasis on work-life balance, all of which contribute to a thriving workplace where individuals can excel and grow.