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Field Applications Scientist II

extra holidays - extra parental leave
Remote: 
Full Remote
Contract: 
Experience: 
Senior (5-10 years)
Work from: 
District of Columbia (USA), United States

Offer summary

Qualifications:

Masters of Science Degree with 5+ years of customer-facing experience, Proficiency in general biochemistry and molecular biology laboratory work, Ph.D. in biology, chemistry or biochemistry preferred, 2+ years of customer-facing experience in support roles.

Key responsabilities:

  • Provide technical expertise and training to customers
  • Support sales team with pre-sales activities and visits
  • Deliver training and address technical queries post-sales
  • Mentor junior team members and enhance collective knowledge
  • Troubleshoot complex challenges and document customer interactions
Quanterix logo
Quanterix Biotech: Biology + Technology SME http://www.quanterix.com/
201 - 500 Employees
See more Quanterix offers

Job description

Quanterix is revolutionizing biomarker analysis to advance precision health, leveraging Simoa technology for ultra-sensitive protein detection. This transformative technology aims to enable earlier disease detection, better prognoses, and precise treatments, with goal of significantly improving quality of life and longevity. We are on a mission to change the way in which healthcare is provided by giving researchers the ability to closely examine the continuum from health to disease.

To make this vision a reality, we brought together the most experienced management team, renowned scientists, industry leading investors and expert advisors, to form a collaborative ecosystem, united through the common goal of advancing the science of precision health.

Role Summary

In this role, you will be a key player, providing essential technical expertise and training to our customers and ensuring the successful integration of our cutting-edge platforms into their research processes. As an integral part of the team, you will bridge the gap between innovative technology and the scientific community, offering training, technical guidance, and staying abreast of the latest advancements.

Are you a passionate and highly motivated scientist looking to make a meaningful impact in the world of life science research and diagnostics? Join our dynamic team at Quanterix as a Field Applications Scientist covering the northwest US and Canada, and contribute to our ongoing success. You will play a crucial role in providing technical expertise to our customers, ensuring the successful adoption of our cutting-edge platforms for their specific research needs.

What You’ll Do

  • Offer pre-sales support to the regional sales team
  • Collaborate with regional sales team to visit existing and potential customers
  • Present our technology to prospective clients
  • Deliver compelling pre-sales presentations, tailoring Quanterix technologies to diverse audiences and disease areas. Adapt presentations dynamically based on audience feedback and changing requirements.
  • Participate in industry trade shows.
  • Provide post-sales support to regional customers
  • Deliver both basic and advanced training to users
  • Address technical queries, and maintaining regular communication with existing customers to update them on new publications, protocols, and tools
  • Promote the sales of consumables and assay kits to current customers
  • Continuously expand your skills and knowledge to better understand customer projects
  • Contribute to the collective knowledge base of the FAS team, ensuring we stay at the forefront of technologies and their applications.
  • Maintain extensive knowledge across all Quanterix platforms, guiding assay applications, and contributing to the development process.
  • Mentor and assist in the training of junior team members.
  • Troubleshoot complex challenges in assay development presented by customers.
  • Follow Quanterix processes to track activities, deliver training and support, and document customer interactions.
  • Provide valuable customer feedback to our internal teams, helping to shape our strategy and enhance our product offerings

Basic Qualifications

  • Masters of Science Degree with 5+ years of customer-facing experience in applications, technical sales support OR 5+ years of experience in a research position in the Pharma, BioTech, or CRO industry.
  • Proficiency in general biochemistry and molecular biology laboratory work

Preferred Qualifications

  • Ph.D. in biology, chemistry or biochemistry highly preferred
  • 2+ years of customer-facing experience in applications, technical sales support, or related functions, or 2+ years in an industry research position (Pharma, BioTech, or CRO)

Expectations, Competencies, Skills & Abilities

  • Remote work from home office
  • Located in Northern California, Oregon, Washington and close to a major airport
  • Up to 65% travel expected
  • A team-oriented mindset, a positive attitude, a strong desire to learn, and a robust work ethic that includes independent problem-solving
  • Strong understanding of current immunoassay technology
  • Ability to think beyond existing solutions
  • Ability to act decisively
  • Ability to explain, influence and negotiate
  • Ability to solve complex problems and analyze issues; take initiative to collaborate with others to do so
  • Exceptional technical communication and writing skills to effectively convey complex information to diverse audiences.
  • Comfortable working with individuals of varying skill levels and background

Our Technology

WHY YOU’LL LIKE WORKING FOR US:

From discovery to diagnostics, Quanterix’s ultrasensitive biomarker detection is fueling breakthroughs only made possible through its unparalleled sensitivity and flexibility. Simoa® technology has delivered the gold standard for earlier biomarker detection in blood, serum or plasma, with the ability to quantify proteins that are far lower than the Level of Quantification (LoQ). Our industry-leading precision instruments, digital immunoassay technology and CLIA-certified Accelerator laboratory have supported research that advances disease understanding and management in neurology, oncology, immunology, cardiology, and infectious disease. https://www.quanterix.com/

Our Commitment To Employees

At Quanterix, our values are based on: Team, Innovation, Customer and Owner.

Team: Challenge assumptions, not the person. Respect diversity of thought and hold ourselves to lofty standards

Innovation: Stay curious, experiment, create and change

Customer: Prioritize and celebrate these pioneers by doing our best to deliver on commitments

Owner: Act with high integrity and in the best interest of Quanterix. Take measured risks and learn from their success and failures.

We reward and recognize our employees by offering competitive compensation and a 401k plan with employer match, as well as competitive health, dental, and vision benefits for employees and their dependents. We also offer an unlimited vacation policy to all exempt employees, and a generous PTO policy for non-exempt employees. All employees are eligible for equity, employee stock purchase plan, a performance bonus, and 1:1 financial counseling/planning. We also offer Tuition Assistance. We have a free, state-of-the-art onsite fitness center for all employees. To keep you fueled up, we provide onsite employees free snacks and drinks every day!

Diverse & Inclusive Workplace

Quanterix is committed to a Diverse and Inclusive workplace. We strive to recruit candidates who will bring inclusive mindsets and contribute to our values.

Quanterix is an Equal Opportunity Employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Quanterix will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Required profile

Experience

Level of experience: Senior (5-10 years)
Industry :
Biotech: Biology + Technology
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Mentorship
  • Analytical Thinking
  • Problem Solving
  • Strong Work Ethic
  • Team Oriented

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