Senior Consultant (Colleague Finance, 100% remote)

Unlock Learning For All

Here at Ellucian, we are motivated by a mission - power education so institutions can empower student success. We are the global market leader in EdTech for higher education, serving more than 2,900 customers and reaching over 22 million students in 50 countries. We are dedicated to helping higher education unlock learning for all by providing solutions that support the entire student lifecycle and deliver insights needed now and into the future.

We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.

About The Opportunity

Are you a super user of Colleague Finance or a talented higher education professional with experience implementing Colleague Finance? Are you interested in a career delivering innovative solutions that will transform Higher Education? If you answered yes, then we should talk!

Ellucian is currently looking to add a Senior Professional Services Consultant with Colleague Finance implementation experience to our team. Our professional services team is instrumental in consulting with our customers and delivering value added services that provide the quickest path to institutional success.

Higher education customers are transforming to modern campuses while leveraging technology and solutions to enable student success. In this mission critical role, you will partner with our customers to help enable their transformation to SaaS solutions and ensure successful adoption of these solutions.

Where you will make an impact

• Accountable for all aspects related to service delivery of our Colleague Finance solution. This includes driving delivery improvement and engaging with our higher education customers.
• Collaborate with consulting teams and peers to ensure customer and Ellucian project expectations are exceeded.
• Identify and remediate issues that impede enabling customer greatness.
• Drive innovative and transformative strategies which will ensure successful SaaS implementations.
• Continuously improve the customer experience by ensuring development, use, and maintenance of services artifacts that exceed customer expectations.
• Proactively prepare for and deliver high quality consulting services. Success will be measured by customer satisfaction, achievement of projects, and utilization targets.
• Consult with customers to drive performance improvement, own problems, and execute with precision, and professionalism.
  
  

What You Will Bring

• Experience with the Colleague Finance product (5+ years).
• Experience related to implementation, training, or consulting (3+ years).
• Experience related to higher education with a focus on finance.
• Strong communication and presentation skills.
• Must present a professional demeanor and support and demonstrate core Ellucian values.
• Ability to communicate to C-level leaders and project leaders both internally and externally.
• Ability to enable delivery readiness, conduct problem solving and root cause analysis.
• Experience related to developing and mentoring other consultants and peers.
• Strong prioritization and organizational skills.
• Ability to manage activities based on the impact to the business.
• Ability to multitask and meet varying deadlines consistently, effectively, and efficiently.
• Ability to work independently and in a team environment.
• Ability to travel onsite to deliver consulting and implementation services based on Ellucian delivery methodology.
  
  

What makes #Ellucianlife

• Comprehensive health coverage: medical, dental, and vision
• Flexible time off
• Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
• 401k w/ match & BrightPlan - to help you save for the future
• Parental Leave
• 5 charitable days to support the community that supports us
• Telemedicine
• Wellness
• Headspace Care (mental health)
• Wellbeats (virtual fitness classes)
• RethinkCare & Wellthy- caregiver supporq
• Diversity and inclusion programs which provide access to internal employee resource groups
• Employee referral bonuses to encourage the addition of great new people to the team
• We Foster a learning culture with:
• Education Assistance Program
• Professional development opportunities