SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.
Job Description
About the Job:
As the Senior Automation Technical Manager, you will oversee the technical build and development of automation solutions, leading both onshore and offshore teams of developers and senior architects. This role is critical to ensuring the efficient delivery of automation projects, from design and development through to testing, deployment, and production support, with a focus on technical quality, scalability, and best practices.
• Key Responsibilities: Technical Leadership:
Lead the end-to-end technical development of automation solutions, ensuring alignment with business goals and technological best practices. Oversee the work of onshore and offshore developers, architects, and technical staff. involving design, implementation of solutions and infrastructure management.
• Automation Delivery:
Manage the entire Build/Develop phase, including planning, design, development, testing, and deployment. Implement best-in-class project management tools and ensure adherence to development methodologies.
• Team Management:
Lead and mentor a large team of automation developers and senior architects. Ensure continuous skill development and upskilling within the team, focusing on improving quality and consistency in automation delivery.
• Collaboration with Stakeholders:
Work closely with business analysts, project managers, and other stakeholders to ensure clear communication and understanding of project requirements, timelines, and deliverables. Bridge the gap between business needs and technical solutions. When required, conduct demos of solutions during stake holder review sessions to validate effectiveness to ensure successful implementation.
• Pipeline and Resource Management:
Build and maintain a robust development pipeline. Plan and manage resources effectively, leveraging both offshore and onshore teams to meet demand and maintain high performance.
• Standards and Governance:
Ensure the use of standardized development processes, including consistent use of templates for Process Design Documents (PDDs) and Solution Design Documents (SDDs). Implement best practices for testing, deployment, and hypercare stages.
• Continuous Improvement:
Drive continuous improvement initiatives within the technical development function. Optimize the use of tools, streamline processes, and ensure technical debt is minimized.
• Innovation and AI Integration:
Lead the integration of AI and advanced technologies (such as Blue Prism and Chorus) into automation projects, developing and executing a pipeline of AI use cases to maximize impact.
Key Skills:
• Strong leadership in managing technical development teams across multiple geographies (onshore and offshore).
• Expertise in automation technologies, specifically with Blue Prism, RPA, and related tools (Chorus Workflow, Decipher OCR).
• Solid understanding of SDLC, agile methodologies, and project management tools (e.g., JIRA).
• Excellent communication and collaboration skills with both technical and non-technical stakeholders.
• Experience with AI and machine learning use cases in automation environments is highly preferred.
Qualifications:
• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 10+ years of experience in automation, RPA, or a similar technical field.
• 5+ years of experience in a management role within a technical field, overseeing build and development teams and delivering large-scale automation solutions.
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
