Remote Loan Counselor - Late Stage Collections | WFH

Job Overview

Join our dynamic team as a Loan Counselor specialized in Late Stage Collections. This remote position offers an opportunity to engage with clients while ensuring their financial needs are met in a fast-paced and ever-evolving environment.

Key Responsibilities

• Deliver outstanding customer service by fostering strong relationships with borrowers and guiding them through the loan process.
• Conduct thorough underwriting by analyzing loan applications and verifying details to make informed decisions.
• Communicate effectively with borrowers, providing clear explanations of loan terms and addressing any inquiries they may have.
  
  

Required Skills

• A positive and proactive attitude towards assisting others and delivering exceptional service.
• Keen attention to detail, enabling accurate review and analysis of loan applications.
• Strong verbal and written communication abilities to articulate complex information in an understandable manner.
• Ability to work collaboratively with a diverse team to achieve common objectives.
• Proficiency in utilizing various software platforms and technology tools.
  
  

Qualifications

• A genuine enthusiasm for helping others, complemented by a detail-oriented mindset.
• Demonstrated experience in customer service or financial roles is preferred.
  
  

Career Growth Opportunities

We are committed to your professional development, offering comprehensive training and numerous pathways for advancement within our organization.

Company Culture And Values

Our company prides itself on a collaborative and supportive work environment where every team member’s contributions are valued and recognized. We emphasize positivity, teamwork, and fostering strong connections.

Compensation And Benefits

• Enjoy the flexibility of remote work.
• Competitive salary commensurate with experience.
• Comprehensive paid training to ensure your success in this role.
• Opportunities for career growth and advancement.
  
  

Employment Type: Full-Time