Offer summary
Qualifications:
Bachelor’s degree in computer science or related field, 3-4 years of IT experience, Good knowledge of Citrix technologies, Hands-on experience on CVADs, ADC and FSlogix, Basic networking knowledge.
Key responsabilities:
- Monitor, troubleshoot, and maintain Citrix infrastructure
- Provide first-level support for user incidents
- Assist in managing user access and permissions
- Document troubleshooting steps and provide reports
- Collaborate with IT teams and senior engineers