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Partner Account Manager (Spanish)

fully flexible
Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
Ukraine

Offer summary

Qualifications:

Proficient in Spanish (B2+), Proficient in English (B2+), 2+ years of client-facing experience, Strong analytical mindset, Results-driven with excellent prioritization skills.

Key responsabilities:

  • Manage 20 Latam-based partners effectively
  • Onboard new partners and conduct regular analytics
  • Communicate partner feedback to inform product teams
  • Collaborate on resolving partner issues with teams
  • Gather insights on industry trends for strategy development
United Tech logo
United Tech Information Technology & Services Scaleup https://unitedtech.ai/
51 - 200 Employees
About United Tech
United Tech is a Ukrainian product IT company that develops its own mobile and web products in the social networking niche.Our brands are growing rapidly and attracting leading positions in their categories, influencing modern approaches to development and ambitious goals of our teams.For almost 5 years, United Tech team has been creating applications that are used by millions of users around the world. Our products’ primary market is Tier-1 region, including but not limited to USA, UK, Canada and leading European countries.Niches that cover our expertise:- social networking; - big data & analytics; - performance marketing; - payment solutions; - mobile apps.
See more United Tech offers

Job description

Join United Tech as a Partner Account Manager and play a key role in strengthening our partnerships in Latin America, driving sustainable growth and maximizing partner results.

About the product: It’s a global streaming platform that connects people through live events, video chats, and real-time interactions. Our mission is to offer a fun, safe space for users worldwide to engage with streamers and communities. In the near future, we plan to expand into new markets, including Arab countries and Europe, and introduce exciting features to enhance monetization and user engagement. You will play a key role in shaping these new developments and helping the product achieve its ambitious goals.Our global goal is to be a top 3 product in our niche, and we are focused on optimizing content quality, adding features that drive user retention, and strategic growth. With high-quality video, 24/7 streams, and a completely ad-free experience, we are redefining online entertainment. If you’re ready to contribute to the future of streaming and help us reach the top, we’d love to have you on board.

In this role, you will
  • Manage 20 Latam-based partners, focusing on building long-term relationships and growing their success
  • Onboard new partners to ensure a smooth start and align them with our goals
  • Conduct regular analytics, providing timely insights and recommendations to partners
  • Gather, analyze, prioritize, and communicate partner feedback to inform product and support teams
  • Resolve partner issues in collaboration with support and product teams, ensuring efficient and satisfactory outcomes
  • Keep partners updated on company developments and relevant changes
  • Gather insights from partners about industry trends and implement market-informed strategies

    • It’s all about you
  • Proficient in Spanish (B2+)
  • Proficient in English (B2+)
  • 2+ years of client-facing experience
  • Strong analytical mindset
  • Results-driven and client-focused
  • Excellent prioritization and deadline managementIndependent worker with solid information structuring and communication skills

    • Would be a plus:
  • 2+ years of experience in account management or customer success
  • Familiarity with the Latam market
  • Experience with various CRM tools
  • Proficiency with analytics tools like Tableau or Amplitude

    • What we offer
  • Care and support: 
  • 20 paid vacation days, 15 sick days, and 6 additional days off for family events
  • 100% medical insurance coverage
  • Sports and equipment reimbursement
  • Team building events, corporate gifts, and stylish merchFinancial and legal support
  • Position retention and support for those who join the Armed Forces of Ukraine
  • Participation in social initiatives supporting Ukraine
  • Comfortable working environment:
  • Work from our Kyiv hub or remotely with a flexible schedule 
  • Workspace rental reimbursement in other cities and abroad
  • Modern equipment or depreciation of your own tools
  • Investment in your future:
  • Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
  • 70% of our heads and leads have grown into their roles here – so can you!
  • Performance-oriented reviews and Individual Development Plans (IDPs)
  • Reimbursement for professional courses and English classes
  • Corporate library, book club, and knowledge-sharing events

    • Hiring process
  • Intro call
  • Hiring Team Interview
  • Test Task
  • Reference check
  • Offer

    • Required profile

    Experience

    Level of experience: Mid-level (2-5 years)
    Industry :
    Information Technology & Services
    Spoken language(s):
    EnglishSpanishEnglish
    Check out the description to know which languages are mandatory.

    Hard Skills

    Customer Relationship Management (CRM) SoftwareAccount ManagementSpanish CultureLinguisticsInformation StructureCustomer Success ManagementBusiness Intelligence ToolsClient Services

    Other Skills

    • Prioritization
    • Ability To Meet Deadlines
    • Analytical Thinking
    • Verbal Communication Skills
    • Success Driven
    Are you interested?

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