Offer summary
Qualifications:
High School Diploma or equivalent, Bachelor's preferred, At least five years of relevant experience, Experience with application imaging preferred, Ability to lead a team in stressful situations, Excellent written and verbal communication skills.
Key responsabilities:
- Oversee daily IT Help Desk functions
- Triage and manage help desk tickets
- Ensure management of Microsoft SCCM infrastructure
- Provide 3rd level support for desktop platforms
- Create and manage training programs for staff