Business Systems Analyst II - MRO Analyst (Remote Eligible)

The Business Systems Administrator is responsible for effective oversight, installation/configuration, operation, and maintenance of systems hardware and software as related to the MRO Tool, Veryon Tracking+. This individual participates in technical research and development to enable continuing innovation within the MRO tool and infrastructure.

Join our team! The Business Systems Analyst II (BSA) is responsible for overseeing the technical execution of one to many projects and tasks such as application support, systems administration, business intelligence, and others, but mainly the MRO tool Veryon Tracking+. In addition to coordination and oversight of technical tasks during the execution phase of the project, the Business Systems Analyst II (BSA) will be responsible for gathering and documenting customer requirements by interviewing and understanding customer needs. The ideal candidate will have a strong understanding of MRO practices and terminology in order to be knowledgeable enough to know when to raise questions in order to correctly drive the project execution tasks to completion. The candidate will need to be bright, imaginative, and capable with strong communication skills, specifically seeking an environment where they will impact the direction of the organization, and be a key contributor to overall success of the business anfd the MRO tool. The pace is exceptionally fast at SNC, and our dynamic environment will see many new projects in the coming year. The Business Systems Analyst II (BSA) will need to be agile and flexible, as changes will be certain and frequent.

As SNC's corporate team, we provide the company and its business areas with strategic direction and business support spanning executive management, finance and accounting, operations, human resources, legal, IT, information security, facilities, marketing, and communications. Learn more about SNC's Corporate team

Responsibilities:

• Systems Integration: Assist with integrating Veryon Tracking+ with existing organizational tools, ensuring seamless data flow and interoperability, and conducting system testing and validation.
• MRO Tool Upgrades and Enhancements: Oversee maintenance, repair, and operations (MRO) tool upgrades, manage enhancement requests, and collaborate with IT and external vendors for implementations.
• Business Requirements Analysis: Work with business and functional areas to gather and document requirements, translate needs into functional specifications and system designs, and ensure stakeholder needs are met.
• Project Management: Participate in project planning, scheduling, and execution for system integrations and upgrades, track progress, identify risks, and provide regular updates to stakeholders and management.
• Process Improvement: Analyze current business processes, propose and implement enhancements, and ensure changes align with overall business strategy and goals.
• Stakeholder Communication: Act as a liaison between technical teams and business units, facilitate clear communication, and conduct meetings, presentations, and training sessions.Data Analysis and Reporting: Perform data analysis to support decision-making, generate reports and dashboards, and ensure data integrity and accuracy.
• Compliance and Documentation: Ensure compliance with regulations and standards for all system changes and upgrades, and maintain comprehensive documentation and user manuals.
• Support and Troubleshooting: Provide second-level support for Veryon Tracking+ and integrated tools, troubleshoot system issues, and collaborate with IT support teams for complex problems.
• Continuous Learning: Stay updated with the latest trends and best practices in business analysis and system integration, attend training sessions and conferences, and share knowledge with team members and stakeholders.

Must-haves:

• Bachelor's Degree in a related field with at least 2 or more years of relevant experience
               Higher education may substitute for relevant experience
               Relevant experience may be considered in lieu of required education
• Implementation background with support through the entire lifecycle of the product
• Detail oriented but also capable of seeing the end goal.
• Ability to troubleshoot and resolve technical issues
• Good communication and interpersonal skills
• Ability to work independently and in a team environment
• Ability to manage multiple tasks and priorities
   

Preferred:

• Maintenance Repair Organization (MRO) experiance
• Aviation tracking software, preferably Veryon Tracking+,formally Rusada Envision, experiance
  Experiance with aviation compliance tracking records
• Compliance tracking experiance in an aviation environment
• Capable of working with cross domain teams during multiple intergration cycles
• Ability to develope intergration plans from MRO to ERP to MES, ect
• Knowledge of security best practices and protocols.
• Ability to analyze business systems and/or business processes to identify user needs, document requirements, and address process improvements
• Strong knowledge of requirements documentation tools such as Visio, Word, Excel, Jira, and/or Azure DevOps
• Experience with data mapping and documentation of system integration metadata and touchpoints necessary for implementation
• Understanding of analysis and software development lifecycle methodologies

Estimated Starting Salary Range: $82,039.23 - $112,803.95. SNC considers several factors when extending job offers, including but not limited to candidates’ key skills, relevant work experience, and education/training/certifications.

SNC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with 150% match up to 6%, life insurance, 3 weeks paid time off, tuition reimbursement, and more.

IMPORTANT NOTICE:

This position requires the ability to obtain and maintain a Secret U.S. Security Clearance. U.S. Citizenship status is required as this position needs an active U.S. Security Clearance for employment. Non-U.S. citizens may not be eligible to obtain a security clearance. The Department of Defense Consolidated Adjudications Facility (DoD CAF), a federal government agency, handles the adjudicative aspects of the security clearance eligibility process for industry applicants. Adjudicative factors which affect the outcome of the eligibility determination include, but are not limited to, allegiance to the U.S., foreign influence, foreign preference, criminal conduct, security violations and illegal drug use.