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Remote Customer Service Representative - Call Center | WFH

Remote: 
Full Remote
Contract: 
Experience: 
Junior (1-2 years)
Work from: 
Florida (USA), United States

Offer summary

Qualifications:

Minimum of 1 to 2 years of customer service experience, High school diploma or equivalent preferred, Fundamental computer skills.

Key responsabilities:

  • Address customer inquiries via phone, email, and chat
  • Deliver accurate product and service information
  • Proactively resolve customer issues and record interactions
  • Collaborate with colleagues to improve service quality
Get.It Recruit - Administrative logo
Get.It Recruit - Administrative Human Resources, Staffing & Recruiting SME https://www.get.it/
2 - 10 Employees
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Job description

Job Overview

Are you dedicated to delivering exceptional customer service? We invite you to become part of our esteemed team as a Remote Call Center Customer Service Representative. This position provides a unique opportunity to assist customers while enjoying the flexibility of working from home. We offer attractive hourly compensation ranging from \(15 to \)20, tailored to your experience, along with extensive training to ensure your success.

Key Responsibilities

  • Address customer inquiries through phone, email, and chat with professionalism and compassion.
  • Deliver accurate information regarding our products, services, and company policies.
  • Proactively resolve customer issues to provide a satisfying experience.
  • Record customer interactions and feedback in our systems.
  • Collaborate with colleagues to improve service quality and tackle recurring concerns.

Required Skills

  • Excellent communication abilities with a customer-focused attitude.
  • Capability to work independently and efficiently manage time.
  • Fundamental computer skills and familiarity with customer service tools.

Qualifications

  • A minimum of 1 to 2 years of customer service experience is essential.
  • A high school diploma or equivalent is preferred.

Career Growth Opportunities

We are committed to fostering the professional development of our team members, offering opportunities for advancement within the organization.

Company Culture And Values

We pride ourselves on our collaborative, empathetic environment that prioritizes customer satisfaction. Each team member’s contributions are valued and encouraged.

Compensation And Benefits

  • Competitive hourly pay from \(15 to \)20, based on your experience.
  • Comprehensive training program designed to equip you with the essential skills needed to excel in the customer service sector.
  • Remote work flexibility, allowing you to thrive in a balanced work-life environment.

How To Apply

If you are eager to make a positive impact in the lives of others and advance your customer service career, we encourage you to submit your application today. Join us as a Remote Call Center Customer Service Representative and contribute to our mission of exceptional service!

Employment Type: Full-Time

Required profile

Experience

Level of experience: Junior (1-2 years)
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Collaboration
  • Time Management
  • Verbal Communication Skills
  • Computer Literacy
  • Customer Service

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