Solutions Strategist/Product Owner

Corra, a Publicis Sapient company, is the global commerce consultancy and SI that helps brands and organizations grow by evaluating, building, and optimizing their digital commerce ecosystems.

As Publicis Sapient's Commerce Center of Excellence, we are not just strategic thinkers, accomplished engineers, and award-winning experience designers. We are also firm believers that outstanding customer experiences are the result of a perfect blend of flawless technology and beautiful, human-centered design. With 20+ years of experience in commerce technology, we understand that customer expectations are constantly evolving. That's why we've committed to building future-proof solutions and refining an agile execution process, ensuring our clients can achieve more with less.

Winner of Great Places to Work, we offer exciting and challenging projects with industry leading companies, competitive health benefits, flexible work arrangements, ongoing career development, company outings, and many other bonuses.

Corra is seeking a highly motivated Solutions Strategist to join our team. As a Solutions Strategist, you will be a key member of the Technology organization and report to the Solutions Strategy Manager. You will play a critical role on the Solutions Strategy team by driving best practices and finding innovative and creative solutions that are crucial to ecommerce success.

RESPONSIBILITIES

• Serve as the subject-matter expert (SME) for the functional capabilities and underlying technical aspects of the ecommerce platforms that Corra specializes in — Adobe Commerce (formerly known as Magento) and Shopify Plus.
• Help clients design, implement, integrate, and optimize solutions that are crucial to ecommerce success and are proven to increase revenue and produce ROI. The solutions typically built across the ecommerce platform are: ERP, OMS, inventory management, payment services, WMS, fulfillment, CMS, CRM, customer experience solutions, analytics & tracking tools, optimization & personalization tools, and more.
• Stay up-to-date with the capabilities of Corra’s technology Partners and other innovative third party extensions and solutions in the marketplace.
• Collaborate with the business to establish a shared vision and goals for the work product (i.e., what the project will create, for whom, and why), and ensure that it is communicated and understood by the team.
• Create and manage a list of required features — the Product Backlog in JIRA — and ensure they are prioritized based on value, size, risk, and other relevant considerations.
• Progressively decompose and refine the Product Backlog from Sprint to Sprint in response to insights about opportunities, constraints, and risks. Identify candidate stories for future sprints.
• Work closely with UX/UI designers to ensure user-centric design is incorporated into product features, providing feedback and ensuring alignment between business objectives, technical feasibility, and user experience.
• Partner with the SEO team to ensure that product features and content align with SEO best practices, driving organic traffic and optimizing search engine visibility while meeting business goals. 
• Work with engineering team and QA to ensure delivery of a work product that meets the requirements and acceptance criteria through ongoing collaboration, leading requirements definition, analysis, documentation, smoke testing the features produced to confirm that they meet the acceptance criteria, leading required training for the client team, and facilitating user acceptance testing (UAT).
• Create and manage supporting documentation deliverables — User Stories, Functional Specifications Document (FSD), Use Cases, Data Mapping, Workflow Diagrams and more.
• Manage and prioritize multiple projects, with varying degrees of complexity and business priority, for a single client and across a portfolio of clients.
• Roadmap Execution — Collaborate with the Corra Client Services and Project Management teams to engage and lead discussions with client stakeholders for long term planning, visioning and roadmapping with a focus on increasing revenue and optimizing ROI.
• Collaborate with the Sales team to respond to Request for Proposal (RFP) and create the Project Scope and Estimate during the sales cycle, by leading requirements gathering meetings with client stakeholders to identify project requirements.

REQUIREMENTS

• Minimum 4 years experience as an IT Solutions Strategist / Business Analyst / Product Manager or related title, preferably in an agency or client-facing setting and working with a cross-functional team.
• Bachelor’s Degree preferred, or equivalent combination of education, training, and experience in a technology sector
• Minimum 2 years hands-on experience with ecommerce, preferably with an ecommerce platform. We specialize in Magento Commerce and Shopify Plus. Certification is a plus.
• Must have outstanding communication skills — written, verbal and listening — and be comfortable in facilitating discussions, communicating insights and presenting to internal and client stakeholders.
• Experience with system integrations that are crucial to ecommerce success, such as ERP, OMS, payment services, WMS or fulfillment, CMS, CRM and more.
• Working knowledge of general principles of open source software, SQL databases, HTML and CSS, web services, and common web technologies integral to building seamless multi-channel experiences.
• Creative problem solver with ability to adapt quickly in a fast-paced environment and remain positive in the face of a challenge.
• Experience as a Product Owner in SAFe, Agile, or Scrum methodologies for software development is preferred. Certification is a plus.
• Experience using JIRA, ADO, Rally  or other Issue and Project Tracking software is preferred.
  
  
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