Offer summary
Qualifications:
3 years managing Microsoft Azure, Microsoft AZ-104 Azure Administrator Associate or equivalent, Experience with ITIL-based IT support services, Strong knowledge of Azure architecture best practices, Proficiency in German (B2 or higher).
Key responsabilities:
- Manage day-to-day operations and KPI achievement
- Build relationships with customer contacts
- Coordinate incident, change, and service request management
- Oversee team development, training and SLA reporting
- Lead service improvement plans and regular reviews