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KYC Analyst

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

Bulgaria

Offer summary

Qualifications:

Excellent spoken and written English skills, Familiarity with KYC principles and processes, Experience in KYC/compliance (CDC and EDD), Client service or financial services background, Good computer literacy.

Key responsabilities:

Communicate with applicants via email
Review and verify member data and documentation
Liaise with compliance on KYC policy
Identify improvements for efficiency
Be flexible to assist as needed

CertiDeal Information Technology & Services Startup https://certideal.com/

501 - 1000 Employees

See more CertiDeal offers

Job description

ABOUT TIDE:

At Tide, we are building a finance platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.

Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 1,800 employees.

Tide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.

About the role

As a KYC Analyst you will:

Communicate with applicants via email (non-call center environment)
Review and verify member data and documentation as part of the company’s CDD and EDD processes
Liaise with internal compliance personnel on the shaping and application of KYC policy
Identify areas of improvement that improve efficiency and member experience
Lend a hand whenever it may be needed in the business
Be expected to work weekends, not every but some (rotation)

What we are looking for

The ideal candidate will have:

Excellent spoken and written English skills
Natural curiosity about KYC principles and processes
Preferably experience working in KYC/compliance and a strong understanding of CDD and EDD processes
Professional work experience, preferably in financial services though gaming would also be highly advantageous
Previous client service experience or dealing with third party suppliers/partners
An analytical mind – able to digest large data sets and spot patterns and trends with ease
Good computer literacy

What you’ll get in return:

25 days paid annual leave
3 paid days off for volunteering or L&D activities
Extended maternity and paternity leave covered by the company
Personal L&D budget in the amount of 1000 BGN per year
Additional health & dental insurance
Mental wellbeing platform
Fully covered Multisports card
Food vouchers
Snacks, light food, drinks in the office
WFH equipment allowance
Flexible working from home
Sabbatical Leave

#LI-IK1
#LI-Remote

TIDEAN WAYS OF WORKING:

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

TIDE IS A PLACE FOR EVERYONE

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.