Offer summary
Qualifications:
4+ years experience with JavaScript and React, 4+ years experience in Python and Django, Familiarity with AWS cloud services, Proficient in PostgreSQL and Elasticsearch, Experience in support engineering role.
Key responsabilities:
- Analyze and resolve complex software issues
- Engage directly with customers for problem-solving
- Collaborate with cross-functional teams on escalated issues
- Improve codebase based on customer feedback
- Develop documentation for common issues and resolutions