Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers to levels they cannot achieve anywhere else. This is a world of more possibilities, more innovation, more openness, and the sky is the limit thinking a cloud-enabled world. We do not just value differences or different perspectives. We seek them out and invite them in so we can tap into the collective power of everyone in the company. As a result, our ideas are better, our products are better, and our customers are better served.
Microsoft’s Health and Life Sciences team is dedicated to empowering healthcare organizations to achieve their goals and improve patient care. We aim to create an efficient and connected healthcare ecosystem by bringing the healthcare ecosystem together which empowers everyone across the healthcare journey to collaborate, communicate, and innovate together to provide better experiences for their workforces and patients or members alike.
Our team has an opportunity for Data Annotation Specialist to work on projects in Research and Development Organization in Health and Life Sciences Platform Team. The annotation specialist will be transcribing, translating, and editing medical records and reports in various European languages, such as German, French, and Dutch. The annotation specialist needs to demonstrate a high level of proficiency in their target language or multiple languages (polyglot), as well as a solid understanding of medical terminology, healthcare documentation, and country-specific standards and regulations. The annotation specialist also needs to coordinate with different stakeholders from Data, Research, and Supplier teams to provide feedback, update guidelines, and monitor quality and progress of tasks.
The role requires the ability to communicate fluently and accurately in both spoken and written forms, and that they can handle complex and specialized vocabulary, grammar, and syntax. They also need to have a good command of English, as they will have to work with source documents and instructions in English and communicate with their supervisors, colleagues, and stakeholders in English.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Data Annotation
- Transcribing, translating, and editing medical records and reports in various European languages, such as German, French, and Dutch.
- Maintain/update guidelines as necessary for the projects or languages in alignment with the stakeholders and product teams.
- Keep track of quality standards and ensure thresholds are met against all projects.
Feedback Sharing and Monitoring Quality
- Follow the process for Feedback Sharing with the Suppliers and track action items as required.
- Monitor quality of documents against the guidelines provided and keep track of progress.
- Communicate status updates periodically to supervisor, stakeholders, and suppliers.
- Timely escalations as appropriate on non-compliance or not meeting delivery standards.
Guideline Development and refinement
- Develop the guidelines and FAQs required for each task in alignment with healthcare documentation and country-specific standards and regulations.
- Periodic monitoring of the guidelines and updates required as necessary to maintain the reliability.
- Continuous improvement in process and easy access to updated guidelines to all stakeholders and suppliers.
Learning and Adapting
- As the AI space is evolving, there is need to constantly update our knowledge and skillsets required to perform the tasks.
- Adapting quickly to changes required and continuously learn to adapt to new processes/tasks.
- Keeping up to date on the healthcare standards required for the specific country or region.
Qualifications
Required/Minimum Qualifications
Bachelor's Degree or equivalent in medical related field with at least 2+ years’ work experience in healthcare documentation specific to EU countries or regions. Fluency in German, French, or Dutch languages.
OR
Equivalent experience working in hospital networks with deep knowledge in Healthcare documentation requirements for EU countries or regions.
Other Requirements
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check:
- This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred/Additional Qualifications
Master's Degree or equivalent in Healthcare with at least 3+ years’ work experience in healthcare documentation specific to EU countries or regions. Fluency in other European languages to include German, French, Dutch, Spanish, Portuguese, etc..
OR
Equivalent experience working in hospital networks with deep knowledge in Healthcare documentation requirements for EU countries or regions.
- Certifications in Coding, Medical Scribing, or equivalent.
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Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
