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Field Clinical Specialist - Peripheral Intervention/Vascular - North UK & Ireland

Remote: 
Full Remote
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Offer summary

Qualifications:

Experience in medical devices or clinical support, Strong understanding of vascular interventions, Ability to provide training and education, Proficiency in managing customer relationships, Capability in documenting clinical activities.

Key responsabilities:

  • Provide field and remote clinical support
  • Assist with case coverage and troubleshooting
  • Collaborate with physicians during procedures
  • Understand hospital workflows and build relationships
  • Respond to customer concerns and document in CRM
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Boston Scientific Health Care XLarge https://www.bostonscientific.com/
10001 Employees
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Job description

Boston Scientific transforms lives through innovative medical solutions that improve the health of more than 30 million patients around the world each year.

We’re at the forefront of the medical device industry – leading, evolving it to address unmet and emerging needs in healthcare.

Our culture powers our performance and we turn our shared vision into value with the contribution of our 36.000 colleagues around the world.

Field Clinical Specialist - Peripheral Intervention/Vascular - North UK & Ireland

At Boston Scientific, you will have the opportunity to put your expertise into practice by delivering breakthrough services and solutions that create value for patients, customers and employee. You will be part of an agile and high performing team committed to advance science for life. That’s why we say that a career with Boston Scientific is more than just a job, it’s personal.

Purpose Statement

Field Clinical Specialist (FCS) provides field/remote clinical, technical & educational support to assigned accounts at a Territory, Regional, National or EMEA level. Work is driven by Customer demand and pre-planned support requirements. The primary focus is with case support but using clinical expertise to influence Customer usage of the full portfolio.

Key Responsibilities

  • Provides field/ remote clinical support in the areas of supporting case coverage, basic troubleshooting, programming, and patient follow-up for company products.
  • Work is driven by Customer demand and pre-planned support requirements.
  • Attend cases face to face/ remotely with our customer and advise physicians on clinical attributes / techniques associated with our products.
  • Ensure timely collection, reporting of all required medical documentation pertaining to our procedural device operation.
  • Supports team to achieve projected sales goals and increase sales revenues. ?
  • Develops deep understanding on the workflows and specificities of each hospital & business relationships with hospital personnel (e.g., through informal conversation, meetings, participation in conferences) to make new contacts in other departments within hospital and to identify key decision makers in order to facilitate future sales.
  • Responds to complex customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions.
  • Records customer information and activities in company’s CRM system: use the system as an alignment tool with other commercial roles.
  • Provides education support on product usage and customer training.

What are we looking for in you?

  • A passion for innovation and a want to learn and develop
  • Hunger to succeed and excel
  • Growth mentality
  • Patient empathy and focus

What We Can Offer To You

  • Attractive benefits package
  • Inspirational colleagues & culture
  • Fast Growing and innovative environment
  • A team-oriented company culture
  • International opportunities
  • Excellent training/development programmes

Learn more about our benefits here => EMEA https://secure.bscbenefitsconnect.com/europe/

We, Boston Scientific, are an equal employment opportunity employer. We do not and will not make any personnel decisions (like recruiting, hiring, job assignments, and promotions) based on a person’s age, colour, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Requisition ID: 592954

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

Required profile

Experience

Industry :
Health Care
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Growth Mindedness
  • Problem Solving
  • Innovation
  • Teamwork
  • Verbal Communication Skills

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