Senior “early bird” Spanish or Portuguese speaking Cloud Specialist

Job Description

• This is customer facing role (remote). It requires deep Cloud Specialist knowledge to analyze and coordinate the resolution of customer impacting issues. It involves cooperation with Oracle Product Support and internal OCI Cloud teams, typically via Zoom.
• Majority of customers are in Latin America (i.e. Brazil) and thus good level of spoken and written Spanish or Portuguese on top of very good English is a must.
• Working Hours will be 05 AM – 03 PM (15:00hrs) Central European Summer time for 4 days in working week (Sunday to Wednesday / Wednesday to Saturday)
  
  
  

Career Level - IC3

Responsibilities

You will be required to ensure that client's business impacting issues are properly handled and resolved at the shortest possible time.

Required skills:

• Good level of spoken and written Spanish or Portuguese
• Good level of spoken and written English
• Excellent troubleshooting and analytical skills
• Great communication skills
• Good Organizational and Leadership (initiative) Skills
• 8 Years of Experience in Technology Related Activities including external customer interaction
• Knowledge of Cloud Operations: Cloud Platforms; Cloud Native Products; DevOps; Networking; Firewall; Storage; Virtualization; Linux; Web Service and APIs
• Proficiency in Cloud Native and DevOps Products / Kubernetes Docker/Containers Administration
• Good Knowledge in Networking Troubleshooting (tcpdump; iperf; package capture, traceroute; etc.)
• Knowledge in Middleware Products (WebLogic) is a differentiator
• Experience in Cloud Migrations Projects (on prem to Cloud) is also a differentiator
  
  
  

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

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Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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