Job Overview
We are seeking a dedicated and detail-oriented Deal Desk Analyst to join our dynamic team in a remote capacity. At our company, we strive to transform the healthcare landscape by utilizing data, analytics, and expert insights to deliver unmatched commercial intelligence to our clients. Our innovative SaaS platform is pivotal in empowering organizations to navigate towards commercial success in the healthcare domain.
Company Culture And Values
Our workforce is characterized by kindness, collaboration, energy, approachability, and drive. We take pride in embracing diverse perspectives, backgrounds, and voices, as they serve as the foundation for innovation and community engagement. For over a decade, we have fostered a collaborative work environment where employees are passionate about improving the healthcare ecosystem, actively participate in community service initiatives, and advocate for diversity and inclusion.
Our commitment to community service is reflected in our program that allows employees to support over 40 charitable organizations addressing various causes, such as hunger, homelessness, healthcare, LGBTQ+ rights, racial justice, and women's initiatives. We are proud to report 100% employee participation in this program for six consecutive years.
Networking And Professional Opportunities
Our organization provides numerous avenues for employees to connect and engage. Employee-led affinity groups champion various causes, including women’s empowerment, LGBTQ+ rights, BIPOC representation, disability advocacy, and support for working parents. These groups frequently spearhead company-wide educational initiatives through training sessions, events, and speaker series.
Key Responsibilities
- Manage the complete deal process from structure through to closure
- Ensure alignment with senior leaders in the Revenue organization to uphold process integrity and prevent delays
- Provide support to Account Executives, Sales Engineers, and Account Managers across all divisions
- Oversee discount processes
- Maintain updated systems with comprehensive deal information
- Offer order management support, including processing orders and assisting field sales in creating customer quotes
- Ensure booking accuracy in the CRM
- Provision products and services
- Conduct User Acceptance Testing (UAT) for system enhancements and initiatives
- Identify system issues and collaborate with the Business Systems team for resolution
- Facilitate sales approval and standardized contract generation processes, ensuring compliance with sales and business approval policies
- Build and sustain robust relationships with key business partners, including Revenue Operations & Enablement, Finance, Product, Legal, and other relevant functions, to streamline the review and approval process
- Utilize systems expertise to automate and enhance deal flow and validation processes
- Evaluate the effectiveness and efficiency of the deals desk against external benchmarks and best practices, driving continuous improvement initiatives
- Introduce innovative best practices to position the Deals Desk & Order Management team as proactive leaders of change within the Revenue organization.
Required Skills
- Strong project management and organizational skills
- Excellent communication and interpersonal abilities
- Proficiency in CRM systems and order management processes
- Strong analytical skills to assess deal flow and efficiency
- Capacity to build and cultivate relationships with key business partners.
Qualifications
- Proven experience in managing deal processes with an emphasis on sales and revenue operations
- Strong analytical and problem-solving skills
- A background in a similar role within the healthcare sector is preferred
- Bachelor's degree in Business Administration, Finance, or a related field is required.
Why You Should Join Us
Become part of our renowned organization that values hard work, fun, and rapid professional growth. Enjoy a flexible and dynamic work environment while collaborating with talented colleagues committed to excellence. Our competitive benefits package includes exceptional healthcare options and a 401(k) matching program. If you are excited about working in a fast-paced, dynamic environment and believe you would be a valuable addition to our team, we welcome your application.
Employment Type: Full-Time
