Offer summary
Qualifications:
1+ years in customer support roles, Preferably experience in SaaS sector, Exceptional verbal and written communication abilities, Proficient in Microsoft Office Suite and familiar with office technologies, Experience with collaboration tools like Zoom and Google Drive.
Key responsabilities:
- Engage with customers to address inquiries
- Resolve complaints and concerns for customer satisfaction
- Support sales with outbound calls and product demos
- Maintain detailed records of customer interactions
- Collaborate with teams to enhance customer engagement