Offer summary
Qualifications:
Bachelor’s degree in Computer Science or related field, At least 2 years of recent AWS experience, Proficient in programming languages: Node.js, Python, PHP, Ruby, Java, Knowledge of Linux or Windows OS, AWS Associate-level certification preferred.
Key responsabilities:
- Provide technical support to customers about AWS
- Resolve complex customer issues and keep them updated
- Develop tooling and processes to enhance customer experience
- Collaborate and mentor teams for effective resolution
- Ensure security compliance within cloud operations