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Elite VIP Travel Consultant

extra holidays - extra parental leave
Remote: 
Full Remote
Contract: 
Salary: 
52 - 62K yearly
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

Experience in VIP travel, Working knowledge of travel policies, Strong skills in GDS Sabre, High-touch customer service experience, Strong verbal and written English communication.

Key responsabilities:

  • Provide high-touch service to clients
  • Handle incoming requests via multiple channels
  • Facilitate executive-level travel consultation
  • Fulfill travel regulations requirements
  • Utilize BCD Travel tools for reservations
BCD Travel logo
BCD Travel Leisure, Travel & Turism Large https://www.bcdtravel.com/
10001 Employees
HQ: Utrecht
See more BCD Travel offers

Job description

Your ideas can drive the future of corporate travel. Join BCD and challenge the status quo!

VIP Travel Agent (Remote)

Full time, United States

In this role, you will perform high-touch service excellence to key client travelers and be responsible for accurately and efficiently handling incoming requests via multiple channels (i.e. phone, email, etc.).

You will be the primary point of contact for executive-level travelers and provide active travel consultation, including providing travel details and up-selling related products.

As a VIP Travel Agent you will

  • Expertly use the appropriate the BCD Travel tools and systems to complete requests
  • Search and confirm travel reservations for the customer
  • Strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer
  • Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
  • Excellent knowledge and application of travel supplier rules
  • Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

About You

  • Experience in VIP travel
  • Working knowledge of the travel industry, policies, procedures, and processes
  • Strong skills in GDS Sabre
  • High touch and premium customer service experience required.
  • Handle C-Suite Executive
  • Strong verbal and written communication skills in English

About Us

We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

You’ll be offered

  • Flexible working hours and work-from-home or remote opportunities
  • Opportunities to grow your skillset and career
  • Generous vacation days so you can rest and recharge
  • A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
  • Travel industry professional perks and discounts
  • An inclusive work environment where diversity is celebrated

At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of VIP Travel Agent is between $52,000 and $62,000. The actual pay depends on your skills, qualifications, experience and geographical location.

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Leisure, Travel & Turism
Spoken language(s):
EnglishEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Detail Oriented
  • Time Management
  • Problem Solving
  • Verbal Communication Skills

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