Offer summary
Qualifications:
Bachelor's Degree preferred, Minimum 2 years in customer success or account management, Experience in performance-driven settings, Tech-savvy, especially SaaS experience advantageous, High level of professionalism.
Key responsabilities:
- Lead customer activation and onboarding process
- Oversee implementation of client success frameworks
- Promote technology adoption for client satisfaction
- Conduct quarterly evaluations and address support needs
- Identify upsell opportunities with leadership