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IT Specialist

Remote:

Full Remote

Contract:

Fixed term

Experience:

Mid-level (2-5 years)

Work from:

Colombia

Offer summary

Qualifications:

Bachelor’s degree in Computer Science or related field, Minimum 3 years of IT support experience, Strong knowledge of Office 365 and cloud infrastructure, Proficient in Windows Server, Azure and Linux, Relevant certifications are a plus.

Key responsabilities:

Implement and maintain Windows Server environments
Assist with the deployment and management of Azure Cloud resources
Provide technical support for Office 365 applications
Configure and troubleshoot network devices for reliable connectivity
Document IT systems and prepare project reports

Job description

We are seeking an IT Specialist to join our team on a project-based assignment for approximately 3 months, to support various initiatives involving system administration, network management, cloud services, and user support. The ideal candidate will have a diverse technical skill set and experience in managing IT projects that enhance our infrastructure and improve operational efficiency.

Location: Remote

Key Responsibilities:

System Administration:
- Assist in Implementing and maintaining Windows Server and support Windows 365 environments.
- Assist with the management of SQL databases, focusing on performance and backup solutions.
Cloud Services:
- Assist in Deployment and management of Azure Cloud resources, including virtual machines and storage accounts.
- Support Office 365 applications, ensuring optimal performance and user access.
User Support and Training:
- Provide technical support for a range of technologies, including Zoom, Teams, and SharePoint.
- Conduct training sessions for staff on new applications and best practices.
Network Management:
- Configure and troubleshoot network devices to ensure reliable connectivity for all applications.
- Monitor network performance to meet security compliance standards.
Device Management:
- Utilize Intune for device management, ensuring compliance and security for all endpoints.
- Troubleshoot a wide range of hardware and software issues across the organization.
Documentation and Reporting:
- Maintain clear documentation for IT systems and processes.
- Prepare project progress reports for management review.

Technical Skills Requirements:

Strong working knowledge of Office 365.
Experience with cloud infrastructure: Azure, MS O365, Windows 365, AWS, Google Cloud.
Proficiency in:
- Windows Server 2012/2019/2022, Hyper-V, and Azure.
- Windows 10/11 Professional, Mac, and Linux.
- Active Directory, DHCP, DNS server roles.
- SharePoint, Outlook, Microsoft Office 2019 and later, Office 365.
- iOS and Android mobile support.
- Supporting web and legacy applications such as Quickbooks, Smart Advocate, Ring Central, AutoBan, Adobe,Hubspot, ActivTrak, Jira, Hubspot
- Networking domains, Active Directory, and security policies.
- IT security compliance, vulnerability assessment/penetration testing (VA/PT), and cyber defense.

Qualifications:

Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
Minimum of 3 years of experience in IT support or administration with a focus on cloud and collaboration technologies.
Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Azure Fundamentals, Microsoft 365 Certified) are a plus.
Salary: 3,685,000 COP

Personal Attributes: