Remote Project Manager for Client Success

Job Overview

We are seeking a highly skilled Project Manager to join our esteemed cloud communications company, renowned for revolutionizing customer engagement through our pioneering low-code and no-code platform. This fully remote position offers an opportunity to contribute to significant enhancements in client interactions while advancing your career in a dynamic and collaborative environment.

Key Responsibilities

• Serve as the primary liaison for clients, accurately identifying their needs and translating them into structured project plans.
• Develop comprehensive project plans that outline clear processes, timelines, and deliverables, ensuring adherence to scope, budget, and deadlines.
• Collaborate effectively with sales, engineering, and product teams to harmonize project objectives with overall business goals.
• Customize our innovative solutions to create tailored offerings for clients, continuously assessing performance for optimization.
• Proactively identify potential risks throughout the project lifecycle, implementing strategies to mitigate delays and maintain budget integrity.
• Maintain meticulous documentation, providing regular updates to stakeholders regarding project status and hurdles encountered.
• Solicit client feedback post-implementation to ensure satisfaction levels are met and to drive ongoing service improvements.
  
  

Required Skills

• Proven project management experience, particularly in technology or AI-centric sectors.
• Outstanding communication abilities, both with clients and across internal teams.
• Proficient in managing complex projects and multitasking effectively.
• Strong written and verbal communication skills.
• Familiarity with project management tools such as SmartSheets and Jira.
• Excellent problem-solving capabilities with an inclination towards innovative solutions.
  
  

Qualifications

• Bachelor's degree in Computer Science, Business, or a related discipline; PMP certification is a valuable asset.
  
  

Career Growth Opportunities

Our organization prioritizes the professional development of our team members, offering numerous avenues for career advancement and skills enhancement.

Company Culture And Values

We pride ourselves on fostering a culture of collaboration and innovation, emphasizing customer satisfaction and continuous improvement at every level.

Compensation And Benefits

We provide a competitive salary along with an extensive benefits package that ensures the well-being of our employees and their families, including unlimited vacation, comprehensive health coverage, 401K plans, stock options, and much more. Join us in making a substantial impact in the tech industry while enjoying a healthy work-life balance.

Employment Type: Full-Time