Field Application Specialist (f/m/d)

Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.

At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. 

The Field Application Specialist for Beckman Coulter Diagnostics is responsible for customer training after analyzer installation in laboratory, customer support and troubleshooting in routine laboratory work and sales process support.

This position is part of the Technical Service and Application Department located in Poland and will be fully remote. You will be responsible for customer training and support in west part of the country. The ideal location is South Poland: Katowice, Kraków, Rzeszów and surroundings.

We are looking for a reliable and accurate team player, who will take the responsibility for delegated tasks. A self-motivated and flexible person who is willing to travel At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.

You will be a part of the Technical Service and Application Team and report to the Field Application Leader, responsible for customer training and customer support of Beckman Coulter products in Poland. If you thrive in a fast-paced role and want to work to build a world-class Field Technical Service and Application organization—read on.

In this role, you will have the opportunity to:

• Provides on-site applications support for Beckman Coulter Diagnostics customers by providing instrument installations, customer training, and troubleshooting support

• Provides customer guidance to facilitate site preparation and coordinates resources for efficient installation of systems and workflow

• Partners with sales team to plan and execute pre and post-sales support, including conducting application trainings

• Builds and maintains customer relationships in area of accountability, responds to customer requests for information and assistance

• Leverages knowledge and experience in territory to anticipate/identifies technical issues for installed customer base

• Coordinates troubleshooting efforts with sales team and Service Engineers to ensure timely problem resolution

• Actively engages in marketing or product development initiatives

The essential requirements of the job include:  

• Master’s degree in Medical Analytics (Medical Diagnostics)

• +1 years of experience in a diagnostic/medical laboratory environment

• Ability to drive a car and be flexible with working time - more than 60% of travelling is required, infrequent international travel is also required

• Proficient English and Polish

• Flawless interpersonal and planning skills and High level of customer orientation

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It would be a plus if you also possess:

• Experience working as medical laboratory scientist / analyst or lab technician

• A self-motivated individual who has an enthusiastic approach to customer service and has excellent communication and interpersonal skills

• Strong analytical and troubleshooting skills, extremely organized and ability to multitask, high level of computer literacy

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.