Offer summary
Qualifications:
Proven experience as an administrative assistant or customer service representative, Excellent written and verbal communication skills, Strong organizational and time management abilities, Proficiency in Microsoft Office Suite, High school diploma or equivalent; additional qualifications are a plus.
Key responsabilities:
- Provide administrative support including managing calendars, scheduling appointments, and handling correspondence
- Serve as the first point of contact for customer inquiries across various channels
- Assist with order processing, billing inquiries, and resolving customer issues professionally
- Maintain accurate records and databases, ensuring data integrity and confidentiality
- Collaborate with team members to enhance processes and customer experience