Offer summary
Qualifications:
1+ year of customer service experience, LTL or transportation experience is a plus, Familiarity with Transportation Management Systems (TMS) is a plus, Strong verbal and written communication skills, Fluent in English - verbal and written.
Key responsabilities:
- Communicate with carriers regarding booked loads
- Track and trace shipments to meet deadlines
- Resolve communication issues with carriers
- Report on extra fees charged by carriers
- Collaborate with team members for smooth delivery