Business Controls Analyst - Newline Testing

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GENERAL FUNCTION:

As first line of defense, performs a wide range of duties related to the testing of moderately complex financial products, processes, systems or
services within a line of business or support area. Performs moderately complex and targeted reviews of selected processes and transactions
to confirm that they have been executed and documented in compliance with the requirements of the Bancorp, investors and other regulatory
agencies, as well as the standards and procedures set forth in the Bancorp's testing framework. Primary responsibilities include performing
moderately complex testing activities in the planning, controls testing and reporting phases in accordance with established standards. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and
procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors
drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing,
managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Participate in the plan and execution of testing in compliance with the Bancorp testing framework and within defined time frames to support department metrics. Responsible for testing process gaps and directives from regulatory agencies and industry advisory groups (e.g., NACHA, MasterCard, PCI, FNMA).
  • Analyze data and draw conclusions; validate data accuracy.
  • Facilitate calibrations sessions and have active participation in the sessions for data accuracy when required.
  • Clear and objective articulation of test commentary supporting test results.
  • Create and/or edit testing procedures per the content management program to align with the testing methodology.
  • Timely and professional responses to challenges of test results.
  • Review Line of Business Procedures and provide any necessary feedback on the content of the procedures.
  Document work and research performed. Prepare clear, concise reporting of significant findings to be distributed to appropriate
  internal parties.
  • Identify and report on issues and trends; escalate for review.
  Build and maintain collaborative relationships with assigned LOB/support area, Business Control groups and the second and third lines of defense (such as Legal, Compliance, Enterprise Risk and Audit).
  • Contribute to customer and client satisfaction and deliver value to internal and external customers.
  • Participate in audit and regulatory issue follow-up processes.
  Complete investigation referrals for submission to Bank Protection upon discovery of any suspicious activity. Assist in any
  follow up research to assist the investigation.
  • Additional duties as assigned.

MINIMUM KNOWLEDGE AND SKILLS REQUIRED:

• Bachelor’s degree or equivalent experience required (related field preferred).
• 1-2 years of financial services industry, risk, business controls or compliance experience preferred.
• Professional verbal and written communication skills and the ability to communicate with discretion and understanding when confidentiality is needed.
• Must be analytical and possess ability to interpret and apply policies and regulations across a complex business.
• Must identify opportunities and take action to build trusting strategic internal and external relationships and networks.
• Must be approachable and collaborative, thrive in a fast-paced dynamic environment, and be comfortable quickly shifting priorities on short notice.
• Must be able to maintain independence and objectiveness.
• Working knowledge of Microsoft Office products required.
• Ability to work with minimal supervision.
• Knowledge of AML/OFAC/CIP regulations is preferred.

• Working knowledge of statistics (populations, sampling, stratification, etc.)
• Proficient with MS-Windows, MS-Office and other related applications and technology.
• Strong written and oral communication skills required.
Must be able to work within teams and independently to manage and execute multiple tasks/ projects in a dynamic work environment.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.