Innovation starts from the heart. Edwards Lifesciences is the global leader of patient-focused innovations for structural heart disease. With millions of patients served in over 100 countries, each team makes a meaningful contribution by improving patient outcomes and discovering lasting solutions for unmet patient needs.
We have a very exciting opportunity for a Senior Therapy Activation Specialist to join our Professional Education and Medical Affairs team in the UK providing expertise in the field for our innovative cutting edge EVOKE system. This position is focused in our Transcatheter Mitral and Tricuspid Therapies (TMTT) business area.
This role will be field based in the UK with regular travel both across the UK and in Europe.
How you will make an impact:
• You will be educating and training physicians, hospital personnel and hospital staff on all aspects of technical matters related to investigational products and procedures including imaging through conducting and/or coordinating one-on-one ad hoc training sessions and in-service structured education programs on two or more therapies or one highly specialized therapy, while translating training needs, providing consultation on complex situations and proposing dynamic solutions
• Act as a lead in providing education on all aspects on two or more therapies or one highly specialized therapy of assigned device(s), device handling, implantation and troubleshooting techniques related to equipment, tools and products required for device implants including full certification for independent case support while influencing decisions and facilitating new relationships to prepare new sites while influencing decisions and monitoring compliance in new sites
• Act as a subject matter expert to continuously improve training curriculum, training materials and training tools, based on clinical trial experience, EW guidelines and SOP
• Provide coaching, mentoring, and knowledge transfer to team member on launch and complex activities
• Responsible for certification of the centres, physicians and other related staff, as well as Edwards personnel and as outlined within Edwards SOP
• Identify potential adoption strategies
• Fully monitor clinical support activities, changes in the market and assigned accounts, as well as, competitive activity with cross-functional teams (e.g., sales)
What you will need:
Bachelor's Degree in in related field, 5 years years experience of previous related medical device and/or clinical experience
Strong knowledge in the cardiovascular field, and structural Heart Disease
Technical Diploma in degree in Nursing, 7 years years experience of related medical device and/or clinical experience
Training experience in clinical / technical environment
Experience in Mitral and Tricuspid Therapies, and Echo imaging experience would be desirable.
We also look for:
• Proven expertise in MS Office Suite and ability to operate general office machinery
• Strong written and verbal communication skills, presentation, and interpersonal relationship skills including facilitating, influencing, negotiating and relationship management skills
• Ability be adaptable and travel to new sites across the region (e.g., Europe); must have a flexible mindset
• Excellent problem-solving and critical thinking skills
• Full knowledge and understanding of cardiovascular science
• Full understanding of cardiovascular anatomy, pathology and physiology including the applications and “language” of the market and Edwards Lifesciences
• Full understanding of medical device regulatory requirements and documents, device accountability and adverse events reporting
• Full imaging analysis software skills (e.g. 3Mensio, TomTec, Vitrea, Circle VI, etc.)
• Ability to manage confidential information with discretion
• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control
What is it like to work at Edwards Lifesciences in the United Kingdom?
As a global leader in patient-focused medical innovations, we offer rewarding opportunities and exciting challenges in a truly international, dynamic and friendly work environment.
We are committed to fostering a diverse and inclusive work environment where all employees can grow, personally and professionally. To achieve this, we offer on-the-job development, training opportunities and the support and guidance provided by dedicated employee groups (the Edwards Network of Women, Edwards Foundation charity team, sustainability activities, and others).
Edwards Lifesciences in the United Kingdom also offers the following benefits:
Competitive Compensation and Benefits package
Flexible working hours, remote working
Pension Scheme (double matching)
Risk Life Insurance and Group Income Protection
Private Medical Plan
Service Awards
Enhanced Sick Leave Benefits (Income Protection)
Employee Stock Purchase Program
Employee Assistance Program
Comprehensive Wellness Program including health and wellness subsidy, onsite gym, massages, fresh fruit in the office, financial webinars, discount cards and much more.
Benefits are regulated by an internal policy which contains the full details regarding the entitlement and conditions for the benefits. Benefits policy and components may vary by location.
