Danish Speaking Customer Service Financial Sector - Athens, Greece

Patrique Mercier Recruitment is proud to present a fantastic opportunity for Danish speakers to join the financial sector as Customer Service Representatives in Athens, Greece. This role is ideal for motivated individuals looking to leverage their language skills in a dynamic and rapidly evolving field. Working in the financial services industry, you will play a crucial role in assisting Danish-speaking clients and providing them with top-tier customer support. With the beautiful backdrop of Athens, this position not only allows you to further your career but also immerse yourself in a rich cultural experience. As part of our commitment to supporting candidates throughout the recruitment process and beyond, we ensure that you will receive the necessary guidance for a smooth relocation and onboarding experience.

Responsibilities

• Provide excellent customer service to Danish-speaking clients in the financial sector via multiple channels: phone, email, and live chat.
• Address inquiries related to financial products, accounts, and services.
• Efficiently resolve customer issues and provide solutions tailored to their needs.
• Document customer interactions and maintain accurate records.
• Work collaboratively with other departments to enhance customer experience.
• Stay up to date with product knowledge, regulations, and industry trends.
• Participate in training and development programs to improve skills and service delivery.

Requirements

• Fluency in Danish and English (both spoken and written); additional languages are a plus.
• Experience in customer service, preferably in the financial sector.
• Strong communication and interpersonal skills, with the ability to engage clients effectively.
• Proficient in using customer service software and Microsoft Office applications.
• Aptitude for problem-solving and a customer-oriented mindset.
• Ability to thrive in a fast-paced team environment.
• Willingness to relocate to Athens, Greece, and embrace a new cultural experience.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )