Polish Speaking Customer Service for Luxury Hotels, Greece

Patrique Mercier Recruitment specializes in connecting talented individuals with rewarding career opportunities across various sectors. We are excited to announce a unique role for Polish Speaking Customer Service Representatives to work with luxury hotels in Greece. This position is perfect for individuals passionate about providing top-tier customer service within a prestigious hospitality environment. Working alongside some of the finest hotels, you'll be the face of luxury guest service, handling inquiries from Polish-speaking guests while enjoying the vibrant lifestyle and rich history of Greece. Our team is dedicated to matching candidates with roles that align with their skills and aspirations, ensuring a seamless transition into a rewarding career abroad. This is an excellent opportunity for those looking to elevate their career in the hospitality industry while experiencing life in one of the world’s most beautiful destinations.

Responsibilities

• Deliver exceptional customer service to Polish-speaking guests at luxury hotels.
• Manage reservations, check-ins, and check-outs, ensuring a smooth guest experience.
• Address and resolve guest inquiries, complaints, and feedback effectively.
• Provide information about hotel amenities, services, and local attractions.
• Collaborate with hotel staff and management to ensure guest satisfaction.
• Maintain accurate records of guest interactions and feedback.
• Continuously seek to enhance the guest experience and exceed expectations.

Requirements

• Fluency in Polish and English; additional languages are a plus.
• Prior experience in customer service, preferably in the hospitality sector.
• Excellent communication and interpersonal skills.
• Strong attention to detail and commitment to providing exceptional service.
• Proficiency in using customer service software and hotel management systems.
• A positive attitude, professionalism, and a passion for hospitality.
• Willingness to relocate to Greece and immerse in the local culture.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus / Holiday Bonuses
• 2 Extra Salaries Per Year
• Fully Paid Training
• Good Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )
• Many extras