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Early Access & Adoption Product Solution Architect

extra holidays - extra parental leave

Remote:

Full Remote

Contract:

Full time

Experience:

Expert & Leadership (>10 years)

Work from:

Gabon, Georgia (USA), United States

Offer summary

Qualifications:

10+ years of software development experience using web technologies., Certification in multiple Guidewire products functionally., Ability to quickly learn new product features with minimal guidance., Proficiency in hands-on development and coding., Broad understanding of all Guidewire products, AI, and LLMs preferred..

Key responsabilities:

Lead the adoption of new product capabilities and cloud platform features.
Evaluate product adoption impacts and provide expert feedback.
Create and publish product adoption resources for customers.
Develop a network of internal and external stakeholders.
Research complex implementation topics and create recommendations.

Guidewire Software Large https://www.guidewire.com

1001 - 5000 Employees

See more Guidewire Software offers

Job description

Guidewire is widely recognized as the leading provider of software solutions for the property and casualty insurance industry. Our software offers property and casualty insurance companies the tools to take care of their customers when they need it the most, whether that is a time of crisis, a natural disaster, an accident, or exposure to cyber risks.

We are looking for a strong Architect to join our Early Access and Adoption (EAA) team. Guidewire’s Early Access and Adoption team is responsible for ensuring new product capabilities can be adopted quickly and predictably for GA - for more value and less cost - for both new and migrating customers.

We are a team of highly experienced product and delivery experts dedicated to driving predictable adoption of product capabilities as they become generally available (GA). As a part of the product development organization, we are integrated into the software development lifecycle (SDLC) from feature planning and design throughout development with a focus on adoption impacts. We work alongside implementation teams and other stakeholders on initial customer early access (EA) projects providing expert guidance as trusted advisors. We are accountable for creating and harvesting valuable learnings and applicable generalized content and publishing this via official documentation as product adoption resources to help support scaled adoption for GA.

This is a remote role based in the United States which does not require to be in office. In this role, you will lead a team of experts focused on enabling adoption of the latest InsuranceSuite application areas and broad cloud platform capabilities as they progress from development, through early access programs and general availability.

As a leader within the Early Access and Adoption team, you will work in a highly collaborative, cross-functional environment both internally within product development and externally with early access customers projects to assess product adoption impacts, verify target use cases, and provide early feedback as domain experts. You will also become an expert with prioritized capabilities and drive harvesting and creation of learnings and applicable generalized content. This would be an individual contributor role.

What we are looking for in this role

At least 10 years of Software development experience using web technologies

Leads EA capability inceptions through all phases including responsibility to produce deliverables by self or through delegation to other team members

Ability to quickly learn new product features and technologies with minimal support and guidance

Identifies key Guidewire contacts and reaches out to them in getting answers to questions related to OOTB or EA capability

Prepares for the upcoming capabilities to contribute in the creation of the EAA onboarding plan. Owns some parts of the EAA onboarding for capabilities as well through self assignments.

Owns inception and execution of internal POCs for EA capabilities including identifying and designing workarounds to product gaps

Ability to do hands-on development of code as needed to evaluate new capabilities, conduct POCs, workarounds as needed.

Certification in multiple Guidewire products functionally

Able to create product adoption collateral identified as part of EAA engagement.

Passion and proven ability to share and scale knowledge and make other people’s jobs easier

Demonstrates deep knowledge in multiple core IS capabilities

Develops a network of stakeholders internally and externally

Demonstrates ability to understand the big picture for Customers and appropriate fitment of Guidewire solutions

Ability to articulate complex areas with architects and other team members

Able to evaluate and create resolution options for technical areas of medium complexity

Ability to represent and promote Guidewire technical implementation guidelines in customer meetings

Research never before-implemented topics in coordination with senior members of the team

Create and review parts of implementation estimates for EA capabilities

Able to lead smaller internal and external POCs to prove committed goals.

Ability to research the pros and cons of complex implementation topics and participate in the creation of appropriate recommendations

Able to estimate resource needs for parts of internal POCs and subsequent customers implementations

Broad understanding of all Guidewire products and platforms and services outside of core systems

Knowledge of AI, LLMs preferred.

Other Skills/Experience:

Effective communication and collaboration skills

Highly motivated, result-driven, and tenacious problem solver

Strong English skills

Nice to have:

Insurance industry experience

Be Yourself & Stay Clever

At Guidewire, we value autonomy, empowerment, and inclusivity, which is why we want each of our employees to be heard and celebrated. We’re in the business of uplifting people, so they can fulfill their goals and ambitions. So, there’s plenty of time and space for you to broaden your skills and experience.

If we've got you excited and you’re ready for a career upgrade, then we're eager to hear from you! Get in touch to learn more about the Guidewire team you’ll work with.

Our employee culture

https://careers.guidewire.com/culture

Who We Are

https://careers.guidewire.com/about

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