Offer summary
Qualifications:
Bachelor’s Degree, 4 years of overall experience, 1-2 years in Chargeback or Fraud processing, Strong understanding of Chargeback cycle, Experience with Microsoft Office Suite.Key responsabilities:
- Lead a team of Chargeback analysts
- Manage end-to-end Chargeback operations
- Conduct regular team meetings and coaching
- Ensure SLAs and service levels are met
- Monitor and provide reports on customer performance