Offer summary
Qualifications:
Working knowledge of Payroll and Payroll Tax, 2+ years of customer service experience, Experience with multistate business tax registrations preferred, Associate degree in related field preferred, Previous experience with TaxEx or similar systems preferred.
Key responsabilities:
- Maintain tax profile data for customers
- Act as primary contact for tax inquiries
- Manage customer cases and provide timely responses
- Support proactive customer cases regarding Workday
- Analyze payroll tax data for customers