Offer summary
Qualifications:
Completed qualification as Rechtsanwaltsfachangestellt:in or equivalent, Several years of professional experience in legal firm operations, Knowledge in accounting is ideal, Strong customer service orientation and communication skills, High IT affinity and openness to new technologies.
Key responsabilities:
- Provide telephone and written support for DATEV Anwalt users
- Prepare targeted customer information and service documents
- Act as a central contact for software development based on support insights
- Drive improvements in products and customer processes
- Collaborate with team to optimize service processes