Solution Architect

 About Us:

Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals. 

We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success.  

JOB SUMMARY:

ESSENTIAL DUTIES AND RESPONSIBILITIES: 
Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.

The Solution Architect is responsible to provide industry expertise, collateral development support and to present service solutions on behalf of the Payer Strategy and Success team that result in retaining and increasing revenue with new and existing clients. This role interacts with clients to execute the technical aspects of the sales strategy by developing and building sales presentations that capture the market leading capabilities of Virtix Health’s products and services.

The Solution Architect will work with Operations and the Product Management team focused on products and services for value added response to our clients. This role will also provide with RFIs/RFPs technical responses and partnership with Senior members of the Payer Strategy and Success team to strategize sales approaches and ensure attainment of sales quotas.

Duties and Responsibilities

• Work with Senior Leadership to support sales opportunities by assisting with client scoping, profiling, presentation development, overlap analysis, competitive evaluation, and client presentations;
• Assist with sourcing, identification and qualifying business development leads.  Evaluate and understands the client’s needs and challenges. Offer a business solution which provides value and supports the client’s organizational requirements;
• Collaborate with Operations, Product & Business Intelligence teams to define project details and conduct data analysis, as required, to support and assist solution provisioning;
• Participates and leads client meetings in person and remotely. Prepares technical proposals and presentations;
• Interacts with all levels of client's management team;
• Provides broad scope responses to client and industry questions;
• Assist with Request for Information and Request for Proposal responses;
• Advises clients and internal stakeholders on technical aspects of company solutions including fit to client’s needs, features, availability;
• Acts as a client advocate as necessary for pre-sales activities and some post-sales activities;
• Responsible for answering functionality, integration, and usage, and pre-sales support concerns;
• Maintain compliance with Virtix Health’s policies, procedures and mission statement;
• Adhere to all confidentiality and HIPAA requirements as outlined within Virtix Health’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and
• Fulfill those responsibilities and/or duties that may be reasonably provided by Virtix Health for the purpose of achieving operational and financial success of the Employer.

Job Requirements

• Minimum of 3 years of progressive experience with sales engineering, preferably in the healthcare industry; 
• Demonstrated knowledge of a broad range of technology platforms, systems and tools; 
• Must have the ability to build relationships and have a proactive communication style ensuring timely status of projects to team and clients. Must be able to extract hidden or unrealized client requirements and gain consensus;
• Must be able to work through complex issues with a methodical approach;
• Expert ability to graphically depict solutions in a compelling manner;
• Able to work on multiple projects simultaneously;
• Must be detail oriented;
• Must be available to travel routinely to client sites; an
• Experience in or knowledge of the healthcare industry

Education

• Bachelor’s degree or equivalent experience in a related field is required. 

Physical Demands and Work Environment

• Sedentary work (i.e. sitting for long periods of time); 
• Subject to inside environmental conditions; and 
• Travel for this position will likely be up to 50%. 

PHYSICAL DEMANDS:
Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines.
A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.