Content Management Writer/Developer - Remote

Overview:

MUST BE US CITIZEN.  SELECTED CANDIDATES WITHOUT REQUIRED CLEARANCE WILL BE SUBJECT TO A FEDERAL GOVERNMENT BACKGROUND INVESTIGATION.

Content Management Writer/Developer

Place of Performance: Remote

Period of Performance: November 2024 to July 2025

Responsibilities:

Support for the decommissioning of a public website created for oversight of pandemic relief funding. 

Work on the website is prioritized by the agency Transparency team, which is responsible for day-to-day activities, updates, and sprint management in coordination with web development team.  Candidate will join currently scheduled, weekly meetings with the Transparency team and its existing web development contractors. Leadership on the Transparency team will report out to other leadership on issues and deliverables. The team uses Microsoft Teams for synchronous and ad hoc communication.

Description of Tasks

Task 1: Front-End Development

The website support Candidate will use front-end development expertise and programming to develop effective, interactive web elements. Candidate will troubleshoot and fix problems with the web interface as they arise, and prioritize work based on issue severity.

Outcomes:

• New interface elements are developed, tested, and deployed, as requested or required
• Candidate provides troubleshooting, prioritizing, and fixes for interface problems

Task 2 – Content management, development, and editing

The website support Candidate will provide day-to-day monitoring and maintenance of content on the website. Candidate should expect to produce original content to support the publication of products the agency produces, in addition to editing content and applying Plain Language best practices. Candidate will produce unique content, as well as edit content provided by agency staff. Editing will also include reviewing content for plain language and ensuring consistency across products. Candidate will perform site audits as necessary to support all of the above activities, and coordinate with appropriate agency staff to review audit results and schedule required activities based on these reviews.

Outcomes:

• New web content is written and posted to the site
• Existing content is reviewed for plain language
• Content from Transparency team and other directorates is edited for plain language
• Content is created to support agency messaging needs
• Website audits performed and reviewed with agency staff

Task Area 3: Technical environment support – website performance monitoring

The website support Candidate will work with other website support personnel to troubleshoot and correct any issues that impede the public’s or agency’s staff’s access to the site, difficulty accessing the site, or significantly degraded performance of the website. Candidate will monitor site performance with tools currently available to the agency (such as SiteImprove and Google Analytics).

Outcome:

• Site performance is monitored, and problems are addressed as they arise
• Candidate coordinates with agency staff and other contractors to correct website performance issues

The website has a robust security platform. Candidate will not be responsible for security issues except when emergency issues occur (such as sudden poor site performance).   Basic security maintenance (updating / patching modules) should not be in the scope of this contract.

Task Area 4: Decommissioning Activities

The website support Candidate will work with the Transparency team and other website support personnel to complete all tasks associated with the decommissioning of the website. This may include but should not be limited to working with OCIO and other website support team members to develop the project plan and timeline, and with the National Archives (NARA) to ensure a comprehensive accounting and delivery, in the preferred format, of all webpages, data displays, and dashboards.

Outcome:

• Comprehensive accounting and delivery of all webpages, data displays, and dashboards as required by NARA
• Adhere to the decommission project plan and timeline
• Coordinate with contractors and agency staff on decommissioning activities. These activities may include tasks such as creating a 404 page, creating a message banner indicating when the site will be taken down, and other detailed activities to be determined.

Experience and proficiency with the following techical environment:

The website has an Azure environment and is built on the Drupal platform and uses HTML, CSS, JavaScript libraries.

The Drupal website uses the following programming languages

– JavaScript, jQuery libraries, HTML, CSS

SiteImprove, Google Analytics, and Crazy Egg.- performance monitoring tools.

The team uses Teams/SharePoint and Smartsheets to collaborate on content creation and review

The agency uses a lightly customized version of the USWDS design framework.

Other third-party tools used:

• Domo to display data
• ArcGIS for interactive mapping

BS Degree in a relevant discipline preferred but not required.