Why Housecall Pro?
Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our c
ompany, employees, and Pros grow and succeed together. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros. We also offer:
- A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
- Paid holidays and flexible, take-it-as-you-need-it paid time off
- Equity in a rapidly growing startup backed by top-tier VCs
- Monthly tech reimbursements
- A culture built on innovation that values big ideas, no matter where they come from
Role Overview:
As a Product Manager I - Mobile, you are responsible for driving customer acquisition, engagement, and adoption through the Housecall Pro mobile apps. In this role, you contribute to and execute against the company’s overall strategy and goals by driving conversion rate and funnel improvements, building engaging and compelling onboarding experiences, and empowering our customers to seamlessly transition their work between web and mobile.
You collaborate closely with engineering, design, and other key stakeholders to prioritize backlogs, establish structures, and implement frameworks that accelerate our progress. As part of a tight-knit, agile product team, you deliver beautifully crafted software experiences and swiftly launch new products. You guide the team on a balanced path, aligning business objectives with customer needs to achieve exceptional results.
Our team is passionate, empathetic, hard-working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.
What you do each day:
- Identify market opportunities and contribute to the product vision and strategy
- Conduct interviews, surveys, and competitor research to gather insights
- Analyze product data to size, prioritize, and capitalize on new opportunities
- Collaborate with cross-functional teams (Design, Engineering, Product Marketing, Strategy, and Operations) to develop and validate solutions
- Support Product Designers by providing design guidance and clear strategic thinking
- Partner with Design and Engineering to create wireframes and user flows
- Work with business teams to refine product positioning, pricing, risk management, and operational needs
- Conduct user testing to validate proposed solutions and gather feedback
- Develop and communicate product roadmaps, sequencing launches for optimal speed and learning
- Drive execution by maintaining momentum across teams and delivering rapid post-launch iterations
Qualifications:
- 2+ years of experience in mobile product management; funnel optimization and/or onboarding experience specifically is a plus
- Bachelor's degree in related field or equivalent work experience
- Experience using ‘growth stack’ tools (i.e. Amplitude, Segment, Braze, Launch Darkly and others that enable product managers to rapidly experiment and measure results)
- Deep understanding of mobile product management and design best practices
What Will Help You Succeed in This Role:
- Experience in highly performing product organization
- Passionate about user experience and deep customer empathy
- Strong project management skills, including the ability to think and operate at high and low altitudes and lead multiple complex projects simultaneously
- Demonstrated ability to achieve strategic goals in an innovative and fast-paced environment, and to evolve product strategy based on research, data and industry trends
- Excellent problem-solving, organizational and analytical skills
Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.
Housecall Pro’s brand portfolio includes CONQUER, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.
We support more than 25,000 businesses and have over 1,000 ambitious, mission-driven, genuinely fun-loving employees across the United States and all over the world. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you.
Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-Remote
Location Dependent Information
This role is open to candidates and the expected salary range for this role is $96,000-$120,000. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth.
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