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Integrated Care Specialist

Remote:

Full Remote

Contract:

Full time

Salary:

75 - 75K yearly

Experience:

Mid-level (2-5 years)

Work from:

Oregon (USA), United States

Offer summary

Qualifications:

Experience in healthcare management or complex sales, Strong interpersonal and communication skills, Knowledge of behavioral health systems preferred, Team collaboration and independence, Bachelor's degree preferred.

Key responsabilities:

Build and maintain relationships with various healthcare stakeholders
Collaborate to address behavioral health needs
Negotiate Business Associate Agreements
Implement strategies for acquiring new health systems
Represent the organization during stakeholder meetings

Brightways Counseling Group Scaleup https://www.brightwayscounseling.com/

51 - 200 Employees

See more Brightways Counseling Group offers

Job description

We are seeking a dynamic Integrated Care Specialist with experience managing relationships in healthcare -or- in complex multi-level sales. This role requires someone who can effectively interact with and develop relationships with individuals at all levels of the healthcare system, including upper administration. This is not just a point of contact sales role; it involves a deep understanding of the healthcare ecosystem and the ability to engage with various stakeholders.

Our Mission

“In everything we do we believe in breaking down barriers and getting help to the community now.”

Key Responsibilities

Build and maintain strong relationships with schedulers, behavioral health consultants, physicians, specialists, administrative team members, legal teams and quality assurance teams.
Collaborate with healthcare professionals and administrative staff to identify and address behavioral health needs (including supporting outside referrals).
Work with teams on changing policies to enhance referral processes and increase client engagement.
Manage and negotiate Business Associate Agreements.
Develop and implement strategies to bring on new health systems and encourage referrals for therapy and medication management services across the state.
Represent the organization in meetings and discussions with high-level stakeholders to promote our mental health services.

Additional Responsibilities

Provide physical presence to community partners in designated areas across Oregon.
Adhere to HIPAA privacy standards and regulations.
Support the vision, mission, and values of the organization in all respects.
Conduct self with the highest standards of professionalism and confidentiality.
Comply with all applicable laws, regulations, policies, and procedures.
Support the organization's efforts to create and maintain a trauma-informed care culture and utilize non-violent communication when navigating disagreements and conflicts.
Act ethically and appropriately and cooperate fully with all organizational efforts to increase the well-being of the clients of our community partners.
Additional responsibilities of similar complexity within the organization, as required or assigned.

Essential Company Values

Uphold a positive image of the company, its owners, leaders, and workforce through professional conduct and representation demonstrating commitment to the company’s values and culture.
Function as a brand ambassador, embodying the company’s mission, vision, and values in all interactions to build a positive reputation and support high-quality work and exceptional client care.
Collaborate with colleagues to create a positive, inclusive work environment, fostering open communication, respect and teamwork.
Take ownership of promoting the company’s image through your actions, maintaining a professional attitude, and supporting diversity, equity and inclusion for all employees and stakeholders.

Qualifications

Proven experience in a similar role, preference within the healthcare industry.
Strong interpersonal and communication skills, with the ability to engage and build relationships at all levels.
Knowledge of behavioral health and familiarity with healthcare systems preferred.
Ability to work independently and as part of a team.
Strong organizational skills and attention to detail.

Desired Skills

Proven ability to sell and drive referrals.
Excellent problem-solving abilities and strategic thinking.

We are looking for a dedicated professional who is passionate about making a difference in the behavioral health field. If you are committed to improving access to mental health services and have the skills and experience required for this role, we would love to hear from you.

Minimum Qualifications

Education: Bachelor’s degree preferred not required.
Location: REMOTE! Priority will be given to applicants from Eugene, Salem, or Central Oregon.
Travel Requirement: This position requires up to 25% travel. Must be willing to travel to Eugene, Oregon and other Brightways offices throughout Central and Metro Oregon.
Licensed: N/A (Non-clinical role).
Minimum of one (1) years’ experience with coordination of care.
Minimum of three (3) years’ experience with sales.

Background Check Requirement

A background check will be performed on all hires, post-offer. Employment is contingent upon passing this check.

Competencies (Knowledge, Skills, Abilities)

Able to work effectively in an organizational setting and understand how to utilize the chain of command to resolve problems and bring program development ideas forward.
Excellent verbal and written communication skills.
Excellent organizational skills and attention to detail.
Strong analytical and problem-solving skills.
Proficient with Microsoft Office Suite, Insync or related software.
Efficiency and time management skills.
Able to maintain confidentiality requirements regarding patients.
Bilingual Spanish skills are a valuable asset.

What We Offer

Compensation and Benefits:

Competitive Compensation Base salary of $75,000, with bonus opportunities tied to key performance indicators (KPIs).

(4) weeks of Paid Time Off (PTO) per year, pro-rated amount based on hire date.
Health Insurance - Employer contributions towards Medical, dental, prescription, and vision insurance with acupuncture, chiropractic, and orthodontia coverage through Moda Health (available the 1^st of the month following start date), HDHP w/ HSA.
FSA - Medical and Dependent Care Flexible Spending Account (FSA).
Supplemental Insurance - Life Insurance, Short Term Disability, Accident and Hospital Insurance offered through Aflac.
Retirement - The company contributes up to 3% to your retirement without you having to contribute-investing in your future on your behalf! This begins after one year of service.