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Patient Access Specialist II - Practice Operations- Remote Opportunity

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
Maryland (USA), United States

Offer summary

Qualifications:

High school diploma or GED preferred, Minimum 2 years in medical office or call center, Basic computer skills required.

Key responsabilities:

  • Respond to appointment requests
  • Schedule medical exams and procedures
  • Handle calls, emails, and electronic messages
University of Maryland Faculty Physicians Incorporated logo
University of Maryland Faculty Physicians Incorporated Large https://umfpi.org/
1001 - 5000 Employees
About University of Maryland Faculty Physicians Incorporated
University of Maryland Faculty Physicians, Inc. is made up of more than 1,000 faculty members from the University of Maryland School of Medicine. Our providers conduct cutting-edge research and clinical trials, and offer care in more than 40 medical specialties. With offices located all across Maryland, as well as access to services from one of the nation’s leading academic medical centers, patients can receive the highest-quality care and latest treatment options available, right in their neighborhood. Mission: Together the physicians and staff of University of Maryland Faculty Physicians, Inc., (UM FPI) commit to deliver compassionate, respectful and excellent care to those we serve.
See more University of Maryland Faculty Physicians Incorporated offers

Job description

Responds to a high volume of appointment requests, including telephone calls, emails, work queues and other electronic messages, for scheduling of appropriate medical exams, procedures, and tests with and without demographic collection and insurance registration.

EDUCATION and/or EXPERIENCE

  • High school diploma or general education degree (GED) preferred
  • Minimum 2 years of medical office or call center experience
  • Entry level computer skills (specific programs as deemed by department)
  • Strong customer service and phone etiquette skills
  • Accurate data entry skills

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Call Center ExperienceData EntryHospital Experience

Other Skills

  • Computer Literacy
  • Customer Service
Are you interested?

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