IT Business Analyst

For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. 

Role purpose

As a Senior Analyst - Business Consultant you will act as a link between the Development Team and Product Management Team / Customers gathering functional requirements and translating them to technical requirements for the development and implementation of new products and enhancement of existing products.

This role will also be expected to collaborate with internal technical leads/architects/designers to collaborate on the overall solution approach and design. An individual filling the Senior Analyst - Business Consultant role should be comfortable being introduced during a pre-sales or project engagement and can articulate possible solutions applicable to a set of customer requirements.

Duties & Responsibilities:

• Work closely with the customer to understand business needs and objectives.
• Elicit, document, and prioritize functional and non-functional requirements in the Business Requirement Document and support the development, QA and UAT testing, and the implementation of new features.
• Analyze the requirements and define the transactions and components impacted.
• Create EPICs, business stories and XML schema change requests needed to support the development and delivery of the new feature.
• Collaborate with software developers and architects and document the solution design that meets customer’s needs.
• Create project plans, timelines, and deliverables in coordination with project managers and stakeholders, tracking progress and addressing risks and issues proactively.

Knowledge, Experience & Skills:

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field. Additional certifications (e.g., CBAP, PMP) preferred.
• Proven experience as a business analyst or IT consultant, with a focus on airline operations or related domains.
• Proficiency in requirements elicitation techniques, process modeling tools, and project management methodologies (e.g., Agile, Safe, Scrum).
• Fluent in Spanish and English
• Excellent communication, collaboration, and stakeholder management skills, with the ability to influence and negotiate effectively.
• Knowledge of airline industry standards standards, and best practices, such as IATA regulations and airline industry data exchange standards (e.g., XML, EDIFACT).

What do we offer?

• Competitive benefits package
• Work-life balance
• Remote in US
• Excellent, dynamic and multicultural environment

About Accelya

Accelya is a leading global technology and service provider to the air transport industry delivering innovative change at speed and scale.

The company´s market-leading passenger, cargo, and industry platforms support airline retailing from offer to settlement, both above and below the wing.

Over 250 airline customers count on Accelya, with operations spread across nine countries and employing over 2,000 professionals worldwide.

For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster.

For more information, please visit www.accelya.com

What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality!