Compliance Officer III - Lending

ABOUT US

Coastal Community Bank is a leader in Banking with strong Financial infrastructure leading Banking as a Service (BaaS) and Fintech strategies. The people at Coastal not only help people with their personal banking; they help businesses with banking technology integration that leads to business growth, flexible financing, and unimagined potential. We think and work like entrepreneurs, always moving and constantly improving. We are go-getters, work hard, and play hard. If you're someone who thrives on innovation, wants to help others succeed, knows how to think outside the box, and believes that we're all in this together -- you belong here.

WHAT YOU'LL DO

The Senior Compliance Officer, Lending Compliance is a senior compliance position at the Bank and reports directly to the Director Compliance Program Oversight and Governance. You will work closely with the Compliance Leadership, other members of compliance, various bank departments, and Senior Management to provide strategic regulatory compliance advice and problem-solving expertise specific to lending compliance. The Senior Compliance Officer, Lending Compliance supports in maturing the Compliance Program, processes, technology, and reporting in support of the Bank’s growth strategy and risk.

HOW YOU'LL DO IT

• Serve as Bank’s subject matter expert on lending compliance laws and regulations and help to maintain the Bank’s Compliance Management system (CMS) that is demonstrated and executed throughout all levels of the organization. 
• Lead efforts to monitor external resources for emerging regulatory compliance trends or changes to the compliance environment; determine applicability to Bank, including FinTech Partners and collaborate with Compliance Teams, business units/partners, and IT for effective planning implementation, and enhancement strategies.  
• Independently research laws and regulations, investigate, and act on escalated lending compliance matters and when special requests or unique circumstances arise, including compliance complaint escalations. 
• Collaborate on issue management remediation action plans, validate issue resolution efforts, perform effective challenge, and document actions in GRC tool. 
• Develop, revise, and implement documentary guidance to support internal team reviews of marketing artifacts, policies, procedures, and disclosures. 
• Manage the development and recommend approval of lending compliance programs and policies, ensuring that standards, procedures, and guidelines comply with applicable laws and regulations, the Bank’s risk appetite, tolerances, and policies. 
• Manage the development of compliance training and perform compliance training course reviews. 
• Perform and oversee maintenance of compliance risk library in GRC tool to support annual and ongoing risk assessment activities.
• As needed, liaise with external parties such as Federal or State bank examiners, external auditors, and outside consulting firms regarding the Company’s compliance function. 
• Support the collection of information for regulatory examinations and compliance-related audits related to lending compliance; conduct post-examination follow up, prepare responses to examination and audit reports, and oversee corrective actions. 
• Provide internal service in accordance with Coastal Core Values.
• Because we are a rapidly changing organization, there will be other duties as assigned.

WHAT YOU'LL BRING 

• Comprehensive knowledge of financial services and lending compliance laws and regulations, including Regulation B – Equal Credit Opportunity Act; Regulation Z - Truth in Lending Act; Regulation V – Fair Credit Reporting Act; Regulation X – Real Estate Settlement Procedures Act; E-Sign Act; Fair and Accurate Credit Transactions Act (FACTA).  
• Exceptional ability to read, analyze and interpret governmental laws, regulations, and regulatory guidance and exercise strong investigative, problem-solving, and critical thinking skills and ability to provide workable recommendations and solutions.
• Ability to perform multiple tasks and priorities to meet deadlines.
• Ability to exercise independent judgement and perform complex analytical work independently.
• Strong verbal and written communication skills with ability to diplomatically and concisely summarize issues, articulate complex concepts clearly, create reports effectively, and interact with variety of individuals within all levels of the department and the financial institution, including senior and executive leadership.
• Must possess initiative, be a self-starter, have exceptional organizational skills and a high attention to detail and accuracy.
• Ability to maintain functional regulatory compliance knowledge through research, training and/or coursework.  
• Superior dedication to integrity, producing high quality results, and meeting deadlines. 
• Willing to follow and comply with all applicable regulatory compliance laws. 
• Comprehensive knowledge of Microsoft Office Products. Can build proficiency in other software solutions used by the Compliance group. 
• Actively learns, demonstrates, and fosters the Bank’s core values and culture in all actions and words. 
• Humility, integrity, and a killer sense of humor; you take your work seriously but not yourself. 

EDUCATION/EXPERIENCE

• Bachelor’s degree or equivalent work experience. 
• 10+ years of direct experience in lending compliance roles in the financial services industry. Community and commercial banking experience is a plus. 
• Certified Regulatory Compliance Manager (CRCM) designation preferred.  
• Leadership and people management experience in compliance, risk management, or audit, and regulatory examination processes and activities. 

HOW YOU’LL THRIVE AT COASTAL

• Be the Best – Communicate effectively, pay close attention to detail, and prioritize your personal development.
• Be Relentless – Thrive in a goal-oriented environment exercising both patience and persistence. Advocate for our customers and team members and strive to promote the Coastal Difference.
• Be Un-Bankey – Be a forward thinker with a creative mindset. Build long-lasting relationships promoting the Coastal Difference, built on a foundation of integrity, honesty, and trust.
• Embrace Gray Thinking – Use sound judgment while decision-making and problem-solving. Think outside the box.
• Stay Flexible – Organize and strategize effectively while always being prepared to adapt on the fly. Seek efficiencies for Coastal to work smarter, not harder.
• Take Care of Each Other – Understand what it means to be a true team player and have your teammate's back. Practice self-awareness and build your emotional intelligence.

BEING YOU AT COASTAL

Coastal is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are also committed to compliance with all fair employment practices.

PHYSICAL DEMANDS

The physical demands described below are required to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee must:

• Can sit for extended periods of time.
• Can stand for extended periods of time.
• Can perform repetitive finger, hand, and arm movement.
• Can use electronic office equipment such as a computer keyboard, mouse, ten key, telephone, etc. 
• Able to view and read computer screens for extended periods.
• Can occasionally stoop, kneel, crouch, or crawl.
• Can occasionally lift or move up to 10 pounds.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.