Offer summary
Qualifications:
5+ years of program management experience, Experience with Jira Software and Vivun, Familiarity with Agile methodologies, Proven problem-solving capabilities, Fluency in English, excellent communication skills.
Key responsabilities:
- Manage SME program and feedback loops
- Facilitate triage of Critical Customer Escalations
- Drive accountability across cross-functional teams
- Create and manage program plans and documentation
- Lead Technical Interlock initiatives and improvements