Remote Event Coordinator | WFH

Job Overview

Join our innovative team as an Event Coordinator, where you will play a pivotal role in delivering exceptional experiences at our cutting-edge entertainment venue. We specialize in transforming group activities into immersive adventures, allowing guests to engage with our unique digital gaming systems. As the face of our Event team, you will oversee the entire event process, ensuring that every detail is meticulously planned and executed to perfection.

Key Responsibilities

• Provide outstanding customer service throughout the event lifecycle, from initial inquiries to post-event follow-ups.
• Collaborate closely with clients to gather essential details that will facilitate smooth event setup and execution.
• Efficiently manage all correspondence related to events, including payment processing and preparation of Banquet Event Orders (BEOs).
• Assist customers with order placements, confirm event specifics, and offer on-site support when required.
• Supervise on-site event execution, ensuring installations, setups, and event conclusions are seamless.
• Conduct engaging venue tours for prospective clients, showcasing our unique offerings.
• Contribute to local marketing initiatives, fostering partnerships and promoting our services.
  
  

Required Skills

• Strong verbal and written communication skills, essential for client interaction and coordination.
• Proficiency in event management software and various other platforms.
• Detail-oriented mindset, particularly in areas like event planning, contract management, and payment processing.
• A proactive approach and a positive attitude that aligns with our core values of responsibility, innovation, and fun.
  
  

Qualifications

• Minimum of 2 years of experience in guest relations, hospitality, or similar administrative roles.
• Highly self-motivated with a strong desire for personal and professional growth.
• Proven ability to follow through and manage the sales process from start to finish.
• Familiarity with CRM platforms such as Salesforce or TripleSeat is advantageous.
  
  

Career Growth Opportunities

We prioritize career advancement and professional development, encouraging our team members to continuously enhance their skills and progress within the company as we expand.

Company Culture and Values

We are proud to foster a collaborative and dynamic workplace environment that values creativity, innovation, and teamwork. Our team is committed to providing unforgettable experiences for our guests while supporting each other’s growth.

Compensation And Benefits

• Competitive hourly pay, along with the potential for tip pools and monthly bonuses.
• Paid time off that includes up to 5 days in your first year, increasing to 10 days thereafter.
• 401(k) plan and additional benefits for full-time employees, including medical, dental, and vision insurance.
• $500 annual stipend dedicated to professional development and learning opportunities.
• Referral bonuses and transit benefits, along with life insurance options for full-time staff.
• Exciting discounts on tickets for friends and family.
  
  

Why You Should Join Us

This is a unique opportunity to be at the forefront of an exciting entertainment venture, crafting memorable experiences for a diverse clientele. If you are passionate about event coordination and eager to grow in a vibrant startup environment, we invite you to apply today!

Employment Type: Contractor