Remote Supply Chain and Customer Service Representative | WFH

Job Overview

We are looking for a meticulous and systematic professional who is passionate about customer service and supply chain management to join our dynamic team as a Customer Service & Supply Chain Specialist. In this vital role, you will significantly contribute to the efficiency of our logistics operations while ensuring top-notch service delivery.

Key Responsibilities

• Deliver exceptional customer service by accurately and efficiently processing orders, addressing inquiries, and ensuring client satisfaction.
• Manage customer accounts by maintaining detailed records, monitoring account status, and executing necessary actions to uphold service quality.
• Utilize data analytics, particularly through Microsoft Excel, to forecast inventory requirements and support informed decision-making.
• Enhance supply chain operations by implementing strategic management practices to boost efficiency and guarantee timely delivery of products.
• Process purchase orders as an integral component of the supply chain process.
  
  

Required Skills

• Minimum of 3 years of experience in a similar role, showcasing growth and impact.
• Demonstrated expertise in customer service and supply chain management.
• Proficiency in order entry, Microsoft Excel (notably VLOOKUP and spreadsheets), and data analysis.
• Strong command of supply chain logistics and inventory forecasting principles.
• Excellent communication, interpersonal, and problem-solving abilities.
• Capacity to work both independently and collaboratively as part of a team.
• Exceptional organizational skills and meticulous attention to detail.
• A proactive attitude with a strong sense of initiative.
  
  

Qualifications

• A Bachelor’s degree in Business, Supply Chain Management, or a related field is preferred.
  
  

Career Growth Opportunities

This contract-to-hire position offers a promising pathway for long-term employment and professional advancement within our esteemed organization, allowing you to grow your career in a supportive and fast-paced environment.

Company Culture And Values

Join us for a unique opportunity to thrive within a collaborative and engaging work culture. Our organization values diversity and fosters an environment that promotes teamwork and open communication.

Employment Type: Full-Time