Career Opportunities: Analyst Solutions (19923)

INDEPENDENT ELECTRICITY SYSTEM OPERATOR (IESO)

Why join us? 

You’ve got great skills. And you want to use them in an organization where you know what you do every day matters. We get that.

We also know that ensuring Ontarians have access to affordable and reliable power doesn’t happen by accident. So we give you the tools, flexibility and support you need to achieve your goals, and development opportunities to help you grow. You’ll thrive in a collaborative, team-based environment that values your unique skills and experiences – and recognizes that when you do better, we become even better too.  

Who we are 

The Independent Electricity System Operator (IESO) works at the centre of the province’s power system, ensuring Ontarians have access to reliable and cost-effective electricity when and where they need it. We operate the province’s electricity grid 24/7, design, run and oversee the wholesale electricity markets, and plan and prepare to meet Ontario’s electricity needs – now and into the future.

 

The opportunity

The Solutions Development team is responsible for developing and supporting software applications used by market participants and IESO staff. The Analyst Solutions position will perform several key roles such as application support & development, project management, and solution analysis.

What you'll do

• Assist/contribute to developing integrated computer-based information solutions for business and operations processes for the reliable power system operation and other administrative needs of the IESO-Administered Markets
• Duties include performing analysis of customer requirements, recommending functional specifications, and preparing recommended information solutions (e.g., impacting areas of software, hardware, communications and business processes)
• Contribute to the management and evolution of existing information systems and tools related to the market operation, supply, security, and settlement services related to the management of the power system, to allow for additional functionality, improved reliability/maintainability and problem correction
• Assist/contribute to identifying opportunities for information solutions that will allow effective and economic benefits for customers
• Address the overall solution regarding communications, data sources, software tools, integration with existing functions, user interfaces, algorithms, etc.
• Assist in monitoring and assessing assigned projects to develop and expand information systems and tools
• Assist in providing project management support to projects or teams involved in expanding and improving information systems and tools
• Contribute to and carry out close customer relationships and be alert to identifying potential improvements to existing systems and propose new information system requirements
• Contribute as directed to the development of strategic plans and standards
• Assist in developing peers and associates to advance their learning and facilitate problem-solving skills within their respective areas of expertise
• Contribute to the accepted life cycle management methodology for Information Technology solutions
• Contribute to the security, archive and audit requirements in designing and implementing information technology solutions while considering Information Technology architecture standards and guidelines
• Perform other duties as required

What you'll need to succeed

Education

• Requires academic solid knowledge of computer science and associated subjects, including strong practical ability and demonstrated all aspects of the software development life cycle
• This knowledge is usually acquired through the successful completion of four-year university education in the appropriate field/discipline or by having an equivalent education

Experience

• Requires demonstrated expertise in web application development using Appian, HTML and JavaScript.
• Requires demonstrated expertise in data queries (i.e., Oracle, MS SQL Server and MySQL)

Experience in one or more of the following areas would be an asset:

• Experience with design, code, test, debug and document enterprise software applications
• Knowledge of operating systems, application servers, web servers, and web application architectural concepts
• Strong background in logical data modelling
• Experience with workflow and user interface design
• Familiarity with software delivery methodologies such as Agile/Scrum
• Experience with Appian BPM, low-code, and Web Services solutions

A period of over four years, up to and including six years, is considered necessary to gain this experience. 

The selected individual may be required to be on-call to support applications 24x7 periodically.

Core Competencies

• Good analytical and communications skills (verbal/written)
• Strong interpersonal skills
• Ability to work with minimum supervision
• Ability to work independently in a team environment
• A deadline-oriented individual with proven excellent customer service skills
• Ability to focus on minute details to ensure product quality
• Demonstrated expertise in the use of data query and manipulation tools
• Demonstrates a strong personal commitment to customer needs and corporate objectives

What’s in it for you

• A comprehensive total rewards program, including best-in-class benefits and a flexible workplace 
• A challenging, fast-paced and collaborative team environment, where your perspectives and experiences matter 
• Leaders who support your growth and success through regular feedback and coaching 
• The opportunity to work with some of the brightest minds in the industry 
   

For future reference, please ensure to save a copy of the job description as it will no longer be available once the posting closes.

At the IESO, we know that achieving great results depends on embracing diversity by attracting, developing and retaining people from a wide variety of backgrounds. We do this by ensuring our recruitment and advancement policies are fair and equitable, and by creating an accessible and inclusive environment – one that values every team member’s unique skills and experiences and ensures they have the support they need to achieve their potential. If you require accommodation during the recruitment process, please let us know. 

We thank you for your interest in a career at the IESO, but we will only contact those candidates selected for an interview. 

Note: The successful candidate must be eligible to work in Canada and will be subject to a background check.

The IESO offers a hybrid work model program to most of our employees, based on business needs. Individuals participating in the program can work an average of three days per week remotely within Ontario. It also offers three flex weeks when individuals can work remotely within Ontario. When working in the office, you will be located at our Mississauga, ON location.

Join our talent community

Sign up for talent community; stay in touch, find out about new opportunities – and discover how you can make a difference. Discover how we use our expertise and commitment to deliver reliable and affordable electricity to Ontario’s businesses and communities, and how we’re innovating to secure a stronger energy future for all Ontarians. Visit Careers at IESO and be sure to follow us on LinkedIn.

Find out why we were selected as Greater Toronto’s Top 2024 Employers, and what we offer.