Offer summary
Qualifications:
Experience in data analysis, Proficient in data visualization tools.Key responsabilities:
- Create and maintain databases and reports
- Collect, validate, and distribute data
Vitalant is seeking a Reporting Analyst for our Customer Contact Center (Outbound Call Center). If you are looking for an analytical opportunity that partners with leadership to help provide insights on analytics related to call center operations this is the opportunity for you.
Our Customer Contact Center support's Vitalant's life-saving mission by supporting our donor inquiries, provides technical support and scheduling assistance via website, live chat, texting, social media, email and phone channels.
In this role you will be responsible for creation and maintenance of all databases, reports and dashboards used by the contact center. This includes the collection, validation and distribution of data from various contact center tools in an omni-channel environment.
Work Location: Remote
Schedule: Monday - Friday (desired hours 6:00 am - 2:30 pm)
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