Remote Office Assistant | WFH

Job Overview

We are an esteemed organization dedicated to delivering client-centered center-based ABA services in the Central Valley. Our mission focuses on providing the most effective interventions for children diagnosed with autism spectrum disorder, utilizing a center-based model that allows for personalized treatment plans and supplementary support in home and community settings as required. By fostering an engaging learning atmosphere, we maximize our clients’ opportunities while ensuring comprehensive support for our dedicated staff.

Company Culture And Values

With centers located in Fresno, Merced, and Visalia, we take pride in cultivating a collaborative environment founded on positivity and perseverance. We are recognized as a Behavioral Health Center of Excellence (BHCOE), which sets us apart in the field of ABA therapy. Our commitment to creating a supportive workplace prioritizing work-life balance, mentorship, and professional development is fundamental to our success.

Career Growth Opportunities

As an Office Assistant, you will be a vital contributor to our clinical team at the treatment center. We are looking for adaptable and flexible candidates who thrive in dynamic environments. This position offers you the opportunity to exercise sound judgment and perform tasks with minimal supervision while engaging with various departments to fulfill operational requirements. Regular mentorship and opportunities for professional development are integral aspects of our commitment to employee growth.

Key Responsibilities

• Accurately enforce and articulate company policies and procedures.
• Collaborate with front office personnel to effectively manage workload.
• Provide comprehensive administrative support to the Office Manager, Treatment Center Director, and clinical supervisors.
• Promote a positive, safe, and ethical workplace.
• Execute general administrative duties including phone handling, data entry, scanning, filing, and exceptional customer service.
• Serve as a liaison between the treatment center and administrative office, facilitating billing, marketing, member services, and human resources functions.
• Oversee scheduling updates and communicate changes clearly to ensure an organized work environment.
• Review daily schedules and reports for billing compliance.
• Maintain updated staff and client rosters along with all necessary documentation and credentials.
• Manage facilities operations, including vendor coordination, equipment function, and safety regulation adherence.
• Process payments and manage financial transactions.
• Coordinate the center calendar and assist in planning events and projects.
• Offer tours to visitors and potential employees.
• Support supply management, organization, and procurement.
• Complete additional responsibilities as assigned.
  
  

Required Skills

• High school diploma or equivalent.
• Minimum one year of administrative experience.
• Reliable transportation with proof of auto insurance and a valid driver's license.
• Proficient in Microsoft Office Suite.
• Excellent verbal and written communication abilities.
  
  

Qualifications

• Experience with practice management software and scheduling is preferred.
• A confident and assertive demeanor.
• Strong problem-solving capabilities.
• Ability to maintain confidentiality.
• Proven reliability and excellent time management/organizational skills.
• Bilingual skills are advantageous.
  
  

Compensation And Benefits

We provide a competitive compensation package based on experience and qualifications, with a salary range of \(18—\)20 USD per hour. Full-time employees can enjoy a comprehensive benefits package, including:

• Health Insurance (60% contribution for full-time employees and their dependents on the base plan).
• Dental and Vision Insurance (60% contribution to the base plan).
• ASPCA Pet Insurance.
• Life and AD&D Insurance.
• Access to supplemental insurance benefits.
• Employee Assistance Program (available for full-time and part-time employees).
• Discounted gym membership for employees and their friends and family (available for full-time and part-time employees).
• 401(k) retirement plan (available for full-time and part-time employees).
• Quarterly staff appreciation events (free lunch, celebrations, and recognition).
• Employee Recognition Platform with rewards.
  
  

Our commitment to Positivity, Perseverance, and Teamwork drives our efforts to provide a diverse and inclusive workplace for all team members. We are proud to be an Equal Opportunity Employer, welcoming applicants from diverse backgrounds, including those with disabilities and veterans.

Employment Type: Contractor